"Assistant Registrar"

SUMMARY OF RESPONSIBILITIES

The Assistant Registrar plays a pivotal role in maintaining the integrity and functionality of the Student Information System (Jenzabar) and academic scheduling software system. This position leads database operations within the Registrar’s Office, supports academic scheduling, facilitates institutional reporting, and ensures compliance with academic and regulatory standards. The Assistant Registrar collaborates with campus stakeholders to promote operational efficiency, data accuracy, and student service excellence.

ESSENTIAL FUNCTIONS

• Serve as the functional lead for the institution’s Student Information System (Jenzabar) and academic scheduling software; along with all computer operations of the Registrar’s Office
• Manage registration, grade processing, academic history, and degree audits, ensuring accuracy and FERPA compliance.
• Oversee conversion issues to upgrades and new releases to Jenzabar and Infomaker, Module manager for Registrar module and Advising module.
• Coordinate all computer preparations for all registrations, including WEB registration.
• Generate institutional reports, enrollment data, and statistical analysis for internal and external use, including state and federal reporting.
• Monitor routine tasks each term with Registrar staff
• Support curriculum and catalog management processes within the database systems.
• Assist in the implementation of academic policies and procedures.
• Oversee four-week and mid-term grade reporting and distribution.
• Become familiar with transcript evaluations, curricular changes, Catalog revisions, Advising Manual updates, class schedule preparation.
• Serve on committees related to Registrar functions and academic operations.
• Collaborate with including Institutional Research, Financial Services, Advancement, Advising, Provost Office.
• Serve as liaison to Acadeum, facilitating course registration and tracking student progress in consortium courses.
• Provide training and support to faculty and staff on Jenzabar and other functionality and reporting tools.
• Assist with degree conferral, graduation audits, and Commencement planning and logistics.
• Participate in strategic projects aimed at improving Registrar services and student satisfaction.

OTHER FUNCTIONS

• Contribute to a collaborative and productive work environment.
• Communicate professionally with students, faculty, staff, and administration.
• Maintain compliance with university safety and operational protocols.
• Support Registrar in daily operations and represent the office across campus functions.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Bachelor’s degree required; Master’s preferred
• Minimum of 3 years of experience in higher education, preferably in a Registrar’s Office or institutional research setting.
• Proficiency with student information systems (preferably Jenzabar) and scheduling tools (e.g., Ad Astra).
• Strong data analysis and reporting capabilities; proficiency with Microsoft Excel required; experience with Infomaker or other report writing tools preferred.
• Excellent organizational, time management, and problem-solving abilities.
• Strong written and verbal communication skills.
• Ability to work both independently and as part of a team in a dynamic, fast-paced environment.
• Familiarity with FERPA regulations and other higher education compliance standards.
• Willingness and ability to work extended hours during peak periods and special events.
• Ability to perform physical tasks associated with event planning and general office operations.

ADDITIONAL QUALIFICATIONS

• Knowledge of the jobs related to a Registrar’s office
• Understanding of the academic environment and relating to faculty, students and staff