Job Title: Assistant Restaurant Manager
Department: Business Advancement | Blackwell Food and Beverage Operations
Assistant Restaurant Manager
The Blackwell Inn & Pfahl Conference Center – The Ohio State University
Are you a passionate hospitality professional who thrives in a fast-paced, guest-focused environment? Join our team at The Blackwell Inn & Pfahl Conference Center, where exceptional service, teamwork, and memorable dining experiences are at the heart of everything we do.
About the Role
As the Assistant Restaurant Manager, you'll partner closely with the Operations Manager to lead day-to-day operations across our full-service restaurant, lounge, and in-room dining. You'll play a key role in delivering outstanding guest experiences while helping drive operational excellence and team performance.
This is a hands-on leadership role where no two days are the same—perfect for someone who enjoys mentoring others, solving challenges in real time, and making a direct impact on both guests and team members.
What You'll Do
- Lead and inspire a large team of Ohio State student employees, fostering a positive, inclusive, and high-performing work environment
- Support daily operations across the restaurant, lounge, and in-room dining to ensure seamless service and consistency
- Deliver exceptional guest experiences, handling feedback and concerns with professionalism and care
- Collaborate with culinary leadership to exceed guest expectations and elevate the dining experience
- Drive operational excellence through scheduling, payroll oversight, training, and performance management
- Maintain high standards of service, cleanliness, safety, and sustainability
- Contribute to financial success, ensuring operations run efficiently and profitably
What Makes You a Great Fit
- You're organized, adaptable, and creative, with a passion for hospitality
- You're committed to delivering memorable guest experiences every day
- You excel in a dynamic environment and are comfortable juggling multiple priorities
Schedule & Flexibility
This role requires flexibility to meet the needs of a 24/7 hospitality operation, including days, evenings, weekends, and holidays.
Required Qualifications
- High School diploma or GED
- 4 years of relevant experience
- Strong organizational, leadership, and communication skills
Preferred Qualifications
- Associate degree in hospitality or related field
- 6+ years of relevant experience
Why Join Us?
At The Blackwell Inn, you'll be part of a team dedicated to excellence, learning, and growth—right at the heart of The Ohio State University campus. This is more than a job, it's an opportunity to build your leadership skills, develop your career, and create meaningful guest experiences every day.
Working at The Blackwell Inn means being part of one of the nation's leading public universities, with access to exceptional benefits and career growth opportunities:
Starting day one: Comprehensive benefits.
Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:
- Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
- Paid time off, including sick and vacation time and 11 holidays.
- State retirement plan or an alternative retirement plan, both with generous employer contributions.
- Tuition assistance programs—invest in your future with OSU educational opportunities
- Professional development and career advancement within a world-class institution
Additional Information
The target hiring range for this job profile is $17.50 - 22.86/hr. The actual rate paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.
Location: Blackwell Inn (0254)
Position Type: Regular
Scheduled Hours: 40
Shift: Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
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The university is an equal opportunity employer, including veterans and disability.