Assistant - Student - Barista/Retail Floyd Campus

Job Details

Job Title: Assistant - Student - Barista/Retail Floyd Campus
Location: GHC - Floyd Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 299279

About Us

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.

Job Summary

The Student Assistant Barista/Retail position supports daily operations in Charger Central-Floyd by providing excellent customer service, assisting with retail sales, and maintaining a clean, organized, and welcoming environment. This position plays a key role in delivering a positive campus experience through efficient service, product knowledge, and attention to operational standards.

Responsibilities

• Greet and assist customers in a friendly, professional, and courteous manner
• Answer questions and help customers locate products in Charger Central
• Deliver high-quality customer service during both routine and high-volume periods
• Provide quality beverages and food products according to standard recipes or customized by request
• Assist customers with retail purchases and operate the point-of-sale (POS) system
• Follow First In, First Out (FIFO) methods, health, safety, and sanitation guidelines
• Restock merchandise, straighten displays, and maintain a visually appealing sales floor labeling items with dates, placing older items in the front or on top, and using dedicated shelving or lanes for seamless flow.
• Assist with inventory counts and basic stock management
• Follow college and departmental policies and procedures
• Communicate operational issues or customer concerns to supervisor(s)
• Assist with training new student employees when applicable
• Perform other duties as assigned to support operations

Required Qualifications

• Must have knowledge and level of competency commonly associated with the completion of a high school diploma or equivalent
• Must be currently enrolled in a program of study at Georgia Highlands College and be in good academic standing, 3.0 or higher GPA
• Previous experience in customer service or retail environment
• Previous experience as a barista in a fast-food establishment
• Must have or have the ability to achieve ServSafe certification

Proposed Salary

$12.00 per hour

Knowledge, Skills, & Abilities

• Strong customer service and interpersonal skills
• Basic computer skills including POS systems and Microsoft Office
• Ability to work flexible hours, including mornings, afternoons, and occasional evenings
• Ability to follow specific directions and procedures
• Ability to communicate effectively with internal and external customers
• Ability to work independently and manage multiple tasks
• Ability to use critical thinking, decision-making, and problem-solving skills
• Ability to remain calm and professional during busy periods