"Assistant Ticket Operations Manager"

Assistant Ticket Operations Manager

Job ID: 288532

Location: Statesboro, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

Statesboro Campus - Statesboro, GA

Department Information

Extramurals Development

Job Summary

The Assistant Ticket Operations Manager will assist the Manager of Ticket Operations in the daily operations of the ticket office.

Responsibilities

• Assist Ticket Operations Manager in all athletics ticket office operations, including fulfillment of single and season tickets for all ticketed events in athletics facilities including athletic events, concerts, graduations, corporate, and other special events
• Communicate effectively with the general public through box office hours, phone, email, social media, and web space to provide the most up-to-date ticket information and address all inquiries
• Participate in sales campaigns for prospective ticket sales as needed
• Help utilize and maintain all ticket office technology including sales software, validation scanners, credit card machines, and printers to maximize ticket office efficiency
• Set up and breakdown of all game day ticket sales outlets
• Assist Manager with will call locations, scheduling and supervision of full-time, part-time, and student employees, management of all revenues and expenses related to the athletics ticket office consistent with all applicable Georgia Southern University policies and procedures
• Attend community events to promote upcoming athletic events
• Help create and schedule reports based on stakeholder's needs

Required Qualifications

Educational Requirements

Bachelor's Degree

Required Experience

One (1) or more years of related experience

Preferred Qualifications

Preferred Educational Qualifications

Master's Degree

Preferred Experience

Experience and proficiency with Paciolan ticketing software

Proposed Salary

$19.23 - $24.07 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to adjust to a fast-paced and ever-changing environment

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Demonstrated knowledge and experience with ticket office technology such as printers, scanners, or a digital ticketing software provider
• Understanding of and proven commitment to comply with NCAA, Sun Belt Conference, and institutional athletic rules and regulations

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

August 13, 2025

Application review may begin as early as August 6, 2025.