Assistant to the Vice President for Enrollment Management and Campus Visit Coordinator – NEW!

About the Role

The Assistant to the Vice President for Enrollment Management (VPEM) and Campus Visit Coordinator serves as the primary point person for daily campus private and group visits for prospective undergraduate students and also serves as the primary administrative support person for the vice president. Reporting to the VPEM, this position plays a critical role in shaping prospective undergraduate students’ first impressions of Hollins University and contributing to enrollment goals.

Specific responsibilities include the following:

• Serve as the primary contact for undergraduate Admission and Financial Aid offices including foot traffic, phone calls, and general emails and make referrals as necessary
• Work closely with admission counselors, faculty, student ambassadors, and campus partners to coordinate visits for prospective students and families
• Build the Slate and Outlook visit calendar, make recommendations regarding open and close dates, and ensure timely and personalized communication with prospective students and families
• Supervise work-study students and/or schedule tour guides as needed
• Provide administrative support, including scheduling appointments, for the vice president
• Serve as a liaison with the President’s Office administrative staff on appointment scheduling and Board of Trustees member support
• Use judgement and independence to make changes to schedules and matters of support for the efficiency and effectiveness of the vice president and division
• Track and monitor pending issues that need follow-up for the vice president and office
• Coordinate monthly credit card processing for the vice president
• Maintain budget records for vice president’s accounts and prepare check requests
• Organize budget reporting of undergraduate Admission department for monthly review by vice president
• Keep minutes for Enrollment Management division meetings (monthly), as well as the Board of Trustees Committee on Enrollment Management and Marketing (three to four times per year)
• Organize and upload documents for meetings of the Board of Trustees
• Oversee day-to-day maintenance of facilities for the division, submit online work orders, and follow through on requests
• Oversee multifunction device service, inventory, and supplies
• Collect and disseminate office mail

Position Qualifications

Successful applicants will have the following qualifications and experience:

• High school diploma or equivalent
• Minimum of three years of relevant experience
• Excellent written and verbal communication, customer service, and interpersonal skills
• Excellent organizational, time management, multitasking, detail, and accuracy skills
• Proficiency in Microsoft Office applications and multifunction devices
• Abilities to work in a fast-paced environment and manage multiple priorities with constant interruptions
• Abilities to self-motivate and work independently, collaboratively, and without supervision at times
• Abilities to demonstrate mature judgement and manage confidential and sensitive information
• Ability to work effectively with students and families with various backgrounds and life experiences including first-generation college students
• Ability and willingness to work early, late, and/or on weekends on limited occasions during special events

Preferred candidates will have the following:

• Two years of college
• Previous experience in an administrative support role in higher education
• Previous experience working in or managing a professional office setting
• Slate Technolutions experience
• Ability and willingness to drive a 15-passenger van
• United States driver’s license with minimal violations