Develop and maintain relationships with military and civilian partners, including Educational Services Officers (ESOs), Training Managers, and community stakeholders.

Support campus recruitment, retention, marketing, and public relations efforts through local outreach events, unit briefings, mobile office hours, and community engagement activities.

Provide academic advising and student support services, including degree planning, unofficial evaluations, graduation assistance, and monitoring student progress toward completion.

Maintain regular communication with prospective students, applicants, new students, and continuing students through in-person meetings, email, phone, social media, and campus events.

Support student retention initiatives and assist in meeting enrollment goals and student lifecycle targets.

Coordinate classroom and instructional support activities, including EagleVision scheduling, faculty support, course delivery needs, and ensuring facilities are prepared for instruction.

Complete registration, end-of-term processes, documentation, and required administrative reporting accurately and timely.

Monitor student account processes, including reconciliation and follow-up of accounts receivable in accordance with university procedures.

Safeguard University assets, including facilities, equipment, academic materials, and financial resources; maintain accurate inventory records and ensure audit readiness.

Assist with campus budget development, manage daily purchasing activities, monitor expenses, and ensure compliance with financial procedures.

Prepare and submit reports, correspondence, and administrative documentation while maintaining high standards of accuracy and professionalism.

Identify and appropriately refer academic concerns and operational issues to the appropriate University departments.

Assist with recruitment, training, supervision, and development of campus employees, including participation in performance management and employee support activities.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Compensation

The hourly range for this role is up to $21.10 . The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Required Qualifications:

• Bachelor's degree
  
  
• (3-5) years of work-related experience
  
  
• Currently residing in Yokota, Japan
  
  

Required Skills, Knowledge, Abilities:

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
  
  
• Excellent customer service skills
  
  

Preferred Qualifications:

• Prior experience in higher education or counseling
  
  
• Marketing or advertising experience
  
  
• Aviation experience
  
  
• Candidates with Individual Logistical Support (ILS) preferred
  
  

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311942. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
  
  
• Resume
  
  
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
  
  

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website .

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.

Develop and maintain relationships with military and civilian partners, including Educational Services Officers (ESOs), Training Managers, and community stakeholders.

Support campus recruitment, retention, marketing, and public relations efforts through local outreach events, unit briefings, mobile office hours, and community engagement activities.

Provide academic advising and student support services, including degree planning, unofficial evaluations, graduation assistance, and monitoring student progress toward completion.

Maintain regular communication with prospective students, applicants, new students, and continuing students through in-person meetings, email, phone, social media, and campus events.

Support student retention initiatives and assist in meeting enrollment goals and student lifecycle targets.

Coordinate classroom and instructional support activities, including EagleVision scheduling, faculty support, course delivery needs, and ensuring facilities are prepared for instruction.

Complete registration, end-of-term processes, documentation, and required administrative reporting accurately and timely.

Monitor student account processes, including reconciliation and follow-up of accounts receivable in accordance with university procedures.

Safeguard University assets, including facilities, equipment, academic materials, and financial resources; maintain accurate inventory records and ensure audit readiness.

Assist with campus budget development, manage daily purchasing activities, monitor expenses, and ensure compliance with financial procedures.

Prepare and submit reports, correspondence, and administrative documentation while maintaining high standards of accuracy and professionalism.

Identify and appropriately refer academic concerns and operational issues to the appropriate University departments.

Assist with recruitment, training, supervision, and development of campus employees, including participation in performance management and employee support activities.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Compensation

The hourly range for this role is up to $21.10 . The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Required Qualifications:

• Bachelor's degree
  
  
• (3-5) years of work-related experience
  
  
• Currently residing in Yokota, Japan
  
  

Required Skills, Knowledge, Abilities:

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
  
  
• Excellent customer service skills
  
  

Preferred Qualifications:

• Prior experience in higher education or counseling
  
  
• Marketing or advertising experience
  
  
• Aviation experience
  
  
• Candidates with Individual Logistical Support (ILS) preferred
  
  

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311942. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
  
  
• Resume
  
  
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
  
  

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website .

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.