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Harvard University

Associate Director, Digital Strategy

Closes:

1,066

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Kennedy School?

The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference.

Job Description

Supporting the development and execution of innovative digital marketing initiatives for HKS Alumni Relations and Resource Development (ARRD), this role helps shape and implement digital strategies that drive fundraising revenue, increase engagement, and maximize campaign awareness. The employee will work closely with the Director of Communications and cross-functional teams (within ARRD and beyond) to ensure the alignment of digital marketing efforts with overall business goals.

The ideal candidate will demonstrate a passion for effective development communications through impactful digital campaigns. She/he/they should have a proven track record in strategic thinking, program growth/scaling, and possess a high degree of innovation, initiative, and vision.

Key Responsibilities:

  • Digital Strategy Support: Assist in the creation, execution, and optimization of comprehensive digital marketing strategies across multiple platforms (email marketing, social media, etc.) to meet ARRD goals for special alumni and donor events and initiatives.
  • Campaign Execution & Management: Lead the execution of digital campaigns, ensuring they are launched on time, within budget, and meet key performance indicators (KPIs). Collaborate with colleagues on creative, content, and analytics to ensure campaigns are high-quality and impactful.
  • Data Analysis & Reporting: Using available analytical tools, analyze and report on the performance of digital marketing campaigns. Use data-driven insights to refine strategies, improve performance, and optimize ROI. Present regular reports to senior leadership, highlighting key metrics like traffic, conversions, and engagement.
  • Cross-Functional Collaboration: Work closely with other ARRD teams to ensure the alignment and timely implementation of digital strategies. Partner with Office of Communications and Public Affairs (OCPA) to repurpose content, generate ideas, and create overall content synergy. Act as a liaison between digital and non-digital teams to ensure cohesive messaging.
  • Audience Segmentation & Targeting: Develop audience segmentation strategies and create tailored digital marketing initiatives that effectively engage key customer segments.
  • Content Strategy & Optimization: Support the Associate Director of Communications from a broad content perspective in developing digital content strategies, including social media content, landing pages, etc.
  • Innovation & Trends: Stay up-to-date with the latest digital marketing trends and emerging technologies. Recommend and implement new tools, platforms, and strategies to keep the digital marketing approach fresh and innovative.
  • Nurture In-house Video Development: Develop detailed plan to produce original videos in-house for ARRD digital marketing strategies.
  • Management & Leadership: Manage the Communications Specialist, helping them grow their skills and contribute to the success of digital initiatives. Collaborate with the Director of Communications to ensure team alignment and success.
  • Process and Procedure: Identify opportunities for efficiencies and create processes and procedures to solve for them. Help canonize best practices into ARRD guidelines and share with broader School and university community. Partner with other offices as needed to support University-wide digital initiatives.
  • Content Development: Assume ARRD writing and proofreading responsibilities if/as needed.

Qualifications

Basic Qualifications:

  • BA or BS degree
  • Minimum of seven years of experience in marketing communications, with demonstrated success in developing and executing digital campaigns.
  • Application instructions: A complete application must include a resume and cover letter.

Additional Qualifications:

  • Excellent written and verbal communication skills, with the ability to present complex data in a clear, engaging way.
  • Experience with HTML, video, email marketing, content management technologies, Photoshop, iMovie, Final Cut Pro, and Acrobat
  • Excellent analytical skills with the ability to interpret data and generate actionable insights to drive campaign success.
  • Strong project management skills, with experience managing cross-functional teams and ensuring campaigns are executed on time and within budget.
  • Knowledge of digital tools, platforms, and technologies used in paid media, social media, email marketing, and SEO/SEM.
  • Creative and strategic thinker with a passion for innovation and staying ahead of digital marketing trends.
  • Detail-oriented, with the ability to manage multiple projects simultaneously while meeting deadlines.
  • Strong leadership abilities, with a collaborative and team-oriented approach.
  • Ability to thrive in a fast-paced environment and manage competing priorities effectively.
  • Proactive attitude and problem-solving mindset with a focus on driving results.

Additional Information

  • Appointment End Date: This position is a fully benefits-eligible 6 month term appointment backfilling for a leave of absence.
  • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
  • Pre-Employment Screening: Identity, Education
  • Other Information: This position is based on campus in Cambridge, MA, and required to work on campus at least 2 days/week.
  • Application instructions: A complete application must include a resume and cover letter.

Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job details

Title
Associate Director, Digital Strategy
Employer
Harvard University
Location
Cambridge, MA
Published
Aug 26, 2026
Closes:
Oct 25, 2026
Job type
Full time, Staff / Administration
Field
Communications, Marketing, and Public Affairs

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Frequently Asked Questions

🎓What qualifications are required for the Associate Director, Digital Strategy role?

You need a BA or BS degree and at least 7 years of experience in marketing communications with demonstrated success in developing and executing digital campaigns. A complete application must include a resume and cover letter. Use our free resume template and free cover letter template to prepare your materials.

🛂Is visa sponsorship available for this position?

No. Harvard University is unable to provide visa sponsorship for this position. Applicants must already meet U.S. work authorization requirements prior to employment. For more details on working in higher education administration, see administration jobs.

🏢What is the work arrangement and duration of this appointment?

This is a 6-month term appointment backfilling for a leave of absence, fully benefits-eligible. The position is based in Cambridge, MA and requires working on campus at least 2 days per week as part of a hybrid schedule. View similar hybrid roles on higher ed admin jobs.

🛠️Which digital tools and platforms should I know?

Key tools include HTML, email marketing platforms, content management systems, Photoshop, iMovie, Final Cut Pro, and Acrobat. Experience with SEO/SEM, paid media, and social media analytics is strongly preferred for driving campaign performance.

📝How do I apply and what is the deadline?

Submit a resume and cover letter through the official application portal. The posting expires on October 25, 2026. Tailor your materials to highlight digital campaign results, leadership experience, and data-driven marketing. For guidance, see our academic CV writing guide.

💼What are the main responsibilities of this role?

You will support and execute digital marketing strategies for HKS Alumni Relations and Resource Development (ARRD), manage email and social media campaigns, analyze performance data, collaborate with cross-functional teams, and manage a Communications Specialist. The goal is to drive fundraising revenue, engagement, and campaign awareness. Explore related higher education executive jobs.

About the employer

Harvard University Jobs

Harvard University

4.0 Star Employer Ranking

Harvard University offers a diverse range of job and work opportunities across various categories, reflecting its status as a leading academic and research institution. These opportunities cater to different skill sets, academic backgrounds, and career stages. Harvard University Academic Positions - click here . Harvard University Staff Jobs - click here . The main types of jobs and work opportunities at Harvard: 1. Faculty and Academic Positions Tenure-Track Faculty : These roles include assistant, associate, and full professors across Harvard’s schools (e.g., Faculty of Arts and Sciences, Harvard Medical School, Harvard Business School). Faculty engage in teaching, research, and service. Qualifications typically include a Ph.D. or equivalent terminal degree, a strong research portfolio, and teaching experience. Openings vary by department and school, with competitive hiring processes. Non-Tenure-Track Faculty : Includes lecturers, preceptors, and visiting professors. These roles focus primarily on teaching or short-term research projects and may require a Ph.D. or significant expertise in the field. Research Appointments : Postdoctoral fellowships, research associates, and scientists work on cutting-edge research in fields like medicine, engineering, humanities, and social sciences. These positions often require advanced degrees and are funded through grants or specific research programs. 2. Administrative and Professional Staff Administrative Roles : These include positions in academic administration (e.g., deans’ offices, registrar, admissions), student services, and program management. Examples include academic program coordinators, admissions officers, and financial aid advisors. These roles often require a bachelor’s or master’s degree and relevant experience. Professional Staff : Harvard employs professionals in areas like human resources, finance, communications, development (fundraising), and alumni relations. Examples include HR specialists, financial analysts, and marketing managers. These positions typically require specialized skills or certifications. Executive and Leadership Roles : Senior positions like directors, department heads, or executive administrators oversee operations in specific units or schools. These roles demand extensive experience and leadership skills. 3. Research and Laboratory Staff Research Support Staff : Includes lab managers, research technicians, and data analysts who support faculty and postdoctoral researchers in labs across disciplines like biology, chemistry, physics, and medicine. These roles often require technical skills, such as proficiency in lab equipment or data analysis software. Clinical Research Roles : At Harvard Medical School and affiliated hospitals, clinical research coordinators and specialists support medical and health-related studies. These positions may require certifications like Good Clinical Practice (GCP) training. 4. Technical and IT Staff Information Technology : Harvard employs IT professionals for roles like systems administrators, software developers, cybersecurity analysts, and data scientists to support its technological infrastructure. These positions require expertise in areas like cloud computing, AI, or network management. Library and Information Services : Harvard’s extensive library system hires librarians, archivists, and digital resource specialists. These roles often require a master’s degree in library science or related fields. 5. Support and Operations Staff Facilities and Operations : Includes roles in maintenance, custodial services, groundskeeping, and security. These positions ensure the smooth operation of Harvard’s campus and may not require advanced degrees but often need specific training or certifications. Dining and Hospitality : Harvard’s dining services employ chefs, food service workers, and catering staff to support campus dining halls and events. Administrative Support : Roles like executive assistants, office managers, and receptionists provide critical support to departments and faculty. 6. Student and Temporary Opportunities Student Employment : Harvard offers on-campus jobs for students, including work-study positions in libraries, dining halls, labs, and administrative offices. These roles are typically part-time and designed to accommodate academic schedules. Temporary and Seasonal Work : Temporary roles, such as event staff or short-term project assistants, are available for non-students as well. These are often listed through Harvard’s temporary staffing services. 7. Medical and Healthcare Roles Clinical and Healthcare Staff : Through Harvard Medical School and affiliated hospitals (e.g., Massachusetts General Hospital, Brigham and Women’s Hospital), opportunities exist for physicians, nurses, medical technicians, and other healthcare professionals. These roles require medical licenses or certifications. Public Health Professionals : The Harvard T.H. Chan School of Public Health employs researchers, policy analysts, and program managers focused on global health initiatives. 8. Creative and Media Roles Arts and Culture : Harvard’s museums (e.g., Harvard Art Museums) and cultural institutions hire curators, educators, and exhibition staff. The American Repertory Theater employs artists, stage managers, and production staff. Communications and Media : Roles in writing, graphic design, social media, and public relations support Harvard’s outreach and branding efforts. Key Characteristics of Harvard Jobs Diversity of Roles : Harvard’s workforce spans academic, administrative, technical, and operational functions, with opportunities for both entry-level and highly specialized professionals. Competitive Benefits : Harvard offers comprehensive benefits, including health insurance, retirement plans, tuition assistance, and professional development. Faculty and staff also gain access to Harvard’s libraries, museums, and cultural events. Global Impact : Many roles, especially in research and public health, contribute to global advancements in knowledge and policy. Location : Most positions are based in Cambridge or Boston, Massachusetts, with some remote or hybrid options, particularly for administrative and IT roles. How to Find Opportunities Harvard Careers Portal : The primary resource for job listings is Harvard’s Human Resources website (hr.harvard.edu/jobs), which lists openings for faculty, staff, and temporary roles. School-Specific Listings : Each Harvard school (e.g., Harvard College, Harvard Law School) may post specialized positions on their websites. Networking and Referrals : Many academic and research roles are filled through professional networks or direct outreach to departments. X Platform : Searching for “Harvard University jobs” on X can reveal real-time discussions, job postings, or employee experiences, though these should be verified through official channels. Additional Notes Qualifications : Requirements vary widely. Faculty roles typically need advanced degrees, while support roles may prioritize experience or specific skills. Work Environment : Harvard emphasizes diversity, inclusion, and collaboration, with opportunities for professional growth and community engagement. Application Process : Most positions require an online application through Harvard’s careers portal, including a resume, cover letter, and sometimes additional materials like teaching statements or research portfolios.

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