"Associate Director for Environmental Services"

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Location: Raleigh, NC

Essential Job Duties: Are you a service-driven leader with a passion for maintaining high standards in cleanliness, aesthetics, and operational excellence? NC State University is seeking an experienced and motivated Associate Director for Environmental Services to join our team within the Facilities Division. In this vital leadership role, you will oversee the planning, implementation, and management of comprehensive environmental services across designated campus zones. You'll ensure that our interior and exterior spaces are clean, welcoming, and well-maintained, while driving operational efficiency, supporting strategic goals, and fostering a culture of excellence and accountability. This position plays a key role in financial oversight, policy development, staff training, and day-to-day personnel management, all in service of delivering a top-tier environment for students, faculty, and visitors. If you're ready to lead a high-performing team, make a meaningful impact, and help shape the environment of one of the nation's leading public universities, we encourage you to apply today and become part of something bigger. Key responsibilities include, but are not limited to:

• Oversee cleaning, disinfecting, and refreshing of building spaces, including athletic facilities, ensuring service delivery meets institutional and customer expectations
• Ensure high aesthetic and operational quality of facilities, addressing maintenance needs and customer concerns within assigned zones
• Support the Director in developing and implementing environmental service strategies, ensuring efficiency and effectiveness across campus
• Establish training programs, emergency response protocols, inclement weather policies, and work standards to enhance service reliability
• Approve materials, expenditures, and budget proposals, monitor program completion, and provide financial oversight
• Proactively anticipate customer needs, adjust service processes for improved satisfaction, and enhance overall business operations
• Maintain an effective staff training program, covering emergency procedures, inclement weather duties, and operational best practices
• Oversee recruitment, hiring, performance management, mediation, and disciplinary actions to support workforce effectiveness
• Serve as a committee representative, ensuring environmental service considerations are integrated into university-wide decisions

Other Work/Responsibilities:

• Perform on-call administrator duties
• Attend and conduct meetings and participate in conferences
• Designated essential personnel, required to report to work during adverse weather conditions (even if the University is on an alternate schedule)
• May assist with snow and ice removal under the direction of a Director

Minimum Experience/Education:

• High School Diploma or equivalency and four years of experience in the area of assignment, of which two years are supervisory; OR an equivalent combination of training and experience.

Required Qualifications:

• Thorough understanding of environmental services cleaning, covering materials, equipment, and the maintenance of both interior and exterior building areas
• Comprehensive knowledge of developing presentations, preparing financial data and budgets
• Ability to communicate clearly and concisely, both orally and in writing for effectively conveying information at all levels
• Ability to lift up to 60 pounds

Preferred Qualifications:

• Bachelor's degree in management, accounting, or a similar area of study or related field, with 6-8 years of environmental services experience and 5 years of managerial experience
• Demonstrated ability to supervise and develop mid-to-large-scale teams in a dynamic, fast-paced environment
• Management experience, preferably in a commercial or contracting custodial environment
• Completion of Certified Educational Facilities Professional (CEFP) Certification

Required License or Certification:

• Valid driver's license required
• Valid North Carolina driver's license is required within 60 days of hire and must be maintained