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Associate Director for Student Success

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New Orleans, Louisiana

Academic Connect
4 Star Employer Ranking

Associate Director for Student Success

Xavier University of Louisiana is seeking to hire an Associate Director of Student Success.

This position reports to the Director for Academic Success in the Student Academic Success Office (SASO), will play a pivotal role in providing oversight for student success and retention efforts with a focus on targeted student populations, including students. The Associate Director will collaborate with members of the university community to identify effective strategies to support students who need additional support in their educational pursuits. AA.EOE

Minimum Qualifications:

  • Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).
  • Proven track record of creating, managing, and implementing academic support programs and services, including creating reports and data management.
  • Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing.
  • Must possess diplomacy, confidentiality, and strong relationship-building skills.
  • Exceptional interpersonal skills, especially with students.
  • Proficiency with the Microsoft Office suite of products and Google platforms.
  • Must be detailed oriented and student centered.

Preferred Qualifications:

  • Doctoral degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • Experience managing and monitoring transfer student progression and other support groups.
  • Experience with community outreach initiatives for educational support programs.
  • Managerial experience in higher education.
  • Knowledge of advising theory and models of development advising.
  • Excellent interpersonal skills and demonstrated ability to work effectively in a highly collaborative environment.
  • Excellent oral, written communication skills, and organizational skills.
  • Excellent organizational and problem-solving skills.
  • Experienced with managing social media platforms (e.g., Instagram, Facebook, or Twitter).
  • Extensive database management skills.
  • Working knowledge of Banner, EAB Student Navigate, and Degree Works
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