Associate Director of COMPASS

Job Description

Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world’s largest aviation and aerospace university.

For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.

As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

The Center of Mentorship Programs and Student Success (COMPASS) is committed to helping students “navigate forward” by providing personalized guidance that enhances the overall educational experience and creates meaningful future opportunities. In response to significant recent growth and continued program expansion, COMPASS is seeking an Associate Director to support its evolving initiatives.

This full-time position works closely with the Director to oversee the daily operations of the COMPASS mentoring program and to support its continued development. The Associate Director plays a key leadership role in advancing program strategy, ensuring operational excellence, and supporting both student success and engagement across the institution.

Based at ERAU’s Worldwide Headquarters (WWHQ), this role supports Worldwide students while also contributing to strategic efforts to expand mentoring services to residential students as part of a broader university-wide initiative.

Key Job Responsibilities

Program Leadership & Development

• Assist with the design, implementation, and continuous improvement of peer mentoring programs aligned with institutional goals
• Support the development and ongoing updates of training curricula and resources for mentors and program participants
• Assist in the establishment and refinement of program policies, procedures, and best practices to ensure consistency, quality, and effectiveness

Supervision & Staff Development

• Supervise, train, and evaluate a team of Peer Mentors
• Provide direct supervision and mentorship to graduate interns supporting program operations
• Facilitate regular team meetings, professional development sessions, and performance evaluations
• Foster an inclusive, supportive, and growth-oriented team environment

Data Management & Assessment

• Track, analyze, and report program data, including student participation, engagement, and outcomes
• Utilize data to inform decision-making, improve program effectiveness, and demonstrate impact
• Prepare reports and presentations for university leadership and key stakeholders

Student Support & Engagement

• Monitor student progress and intervene as needed to support mentee success
• Collaborate with academic advisors, faculty, and student services to connect students with appropriate resources
• Promote mentoring programs through outreach, events, and campus engagement initiatives

Collaboration & Outreach

• Partner with campus departments to integrate mentoring into broader student success initiatives
• Represent the mentoring program at university committees, events, and external conferences
• Support diversity, equity, and inclusion efforts within mentoring programs

Professional Development & Engagement

• Actively participate in ongoing professional development to enhance knowledge, skills, and program effectiveness
• Attend and contribute to monthly roundtable discussions focused on mentoring best practices, student success strategies, and program innovation

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

Qualifications

Required Education and Qualifications:

• Master’s degree required in Higher Education, Student Affairs, Counseling, or a closely related field.

Experience

• 3–5 years of related professional experience in student support, mentoring, advising, or a similar higher education environment.

Supervisory Experience

• Demonstrated experience providing supervision, training, and performance evaluation of student employees and/or graduate interns is required.

Knowledge, Skills, and Abilities

• Knowledge of peer mentoring best practices, student development theory, and student retention strategies
• Ability to supervise, train, and evaluate student staff and graduate interns effectively
• Strong ability to collect, analyze, and interpret both quantitative and qualitative data to inform program decisions and improvements
• Excellent organizational and project management skills with the ability to manage multiple priorities in a dynamic environment
• Strong interpersonal, written, and verbal communication skills, including public speaking and group facilitation
• Ability to build and maintain collaborative relationships with diverse campus stakeholders
• Commitment to fostering an inclusive, supportive environment for students from varied backgrounds
• Proficiency with data management systems, spreadsheets, and reporting tools
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive student information appropriately
• Ability to work both independently and collaboratively as part of a team

Additional Requirements

• Ability to travel periodically to residential campuses to support mentoring programs, including participation in events and engagement activities for mentors and mentees
• Knowledge of the higher education student success landscape and academic support strategies preferred

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311482. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
• Full Resume
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.