Associate Director of Enrollment Experiences

Maintain CRM platform (Slate) as it relates to daily visits and group visits

Serve as the primary point of contact for group visit requests

Serve as the primary liaison for enrollment experiences with faculty, academic departments, facilities, student life, and other campus partners including but not limited to advancement/alumni relations, athletics, institutional events.

Collect and analyze feedback, participation data, and engagement metrics. Use insights to recommend improvements and inform future planning. Prepare summaries and insights for enrollment leadership as needed.

Provide guidance and support to colleagues including enrollment colleagues, faculty, and staff from other divisions across campus who contribute to enrollment events and visits.

May supervise student employees

May supervise professional staff

Qualifications

• Bachelor's Degree
• 3-5 years of experience
• 5-8 years of experience, preferred
• Strong event and experience design skills, with demonstrated ability to plan, execute, and assess high-impact programs.
  
  
• Excellent project management, organizational, and analytical skills, including the ability to manage multiple priorities, timelines, stakeholders, and events in a fast-paced environment.
  
  
• Strong attention to detail and ability to create polished, welcoming, inclusive, and brand-aligned experiences for guests.
  
  
• Excellent written and verbal communication skills, including the ability to create event plans, schedules, briefings, communications, and follow-up materials for internal and external audiences.
  
  
• Ability to build productive relationships and collaborate effectively with various stakeholders and partners.
  
  
• Demonstrated ability to influence, coordinate, and lead cross-functional work without direct authority.
  
  
• Solid technological and data literacy, including experience or comfort with CRM systems, event platforms, survey tools virtual event platforms, spreadsheets, and data reporting.
  
  
• Ability to use data, feedback, and assessment results to evaluate visitor experiences and recommend improvements.
  
  
• Self-motivated, proactive, flexible, and solutions-oriented, with a history of meeting deadlines and managing complex projects independently.
  
  
• Ability and willingness to work evenings and weekends and to travel by car, plane, train or boat as needed for event planning logistics. Must have a valid motor vehicle license.​
  
  

About Us
Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Trinity College is an independent, nonsectarian liberal arts college for men and women, with approximately 2,200 undergraduate students and 200 faculty members, located in Hartford, Connecticut. Our Mission is “Engage. Connect. Transform.” As the preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives. Trinity is an actively engaged community of students, faculty and staff who work together to develop and sustain the intellectual and creative opportunities central to a first-class liberal arts education. Hartford, the state capital, provides many opportunities for cultural and social engagement.

The College is committed to building a representative and diverse faculty, administrative staff, and student body. Trinity is an Equal Opportunity/Affirmative Action Employer. Women and minorities are encouraged to apply. Applicants with disabilities should request, in advance, any needed accommodation in order to participate in the application process.

For all faculty positions, completion of the Ph.D. or appropriate equivalent is expected. Candidates should have a strong commitment to undergraduate and interdisciplinary teaching in a liberal arts context, and a well-articulated plan for sustained research. Trinity is especially interested in candidates who can contribute to the diversity and excellence of the academic community through their research, teaching, and service.