Department Summary
UCLA Strategic Communications (StratComm) brings UCLA's mission and values to life by inspiring positive action as UCLA's lead storytellers, reflecting the multifaceted diversity of our university and surrounding communities. Demonstrating and reinforcing the university's commitment to equity, diversity and inclusion (EDI) in all creative work is central to StratComm's success. We believe a workplace culture that values EDI practices is essential to building strong teams, which translates to…
robust ideas, strategies and creative content that resonate with UCLA's diverse audiences.
Position Summary
The Associate Director of Media Relations - Issues Management plays a critical role in UCLA's strategic communications efforts by supporting the management of sensitive, high-visibility issues and media inquiries. Working closely with campus leaders and key stakeholders, the position develops messaging, coordinates responses, monitors emerging issues, and helps execute communications strategies related to campus operations, public safety, student affairs, litigation, and other complex matters. This role combines media relations, issues management, crisis communications, and strategic advising to help ensure consistent, responsive, and effective communications that support UCLA's mission and reputation.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- Experience as a spokesperson for a high-profile institution in a large media market. (Required)
- Experience managing crisis communications, including the development of emergency management and crisis communications plans. (Preferred)
- Excellent oral and written communications skills and ability to make professional presentations to executive-level participants in both group and one-on-one situations. (Required)
- Demonstrated reporting and writing skills and ability to identify story placement opportunities and think strategically about communications, including social media applications. (Required)
- Demonstrated ability to anticipate public events that can be used to advance institutional objectives. (Required)
- Thorough knowledge and understanding of current events, issues and developments in the subject areas of institutional operations. (Required)
- Knowledge of other issues facing public institutions of higher education. (Required)
- 10+ years full-time professional media experience, preferably in new media and/or television news. (Required)
- Demonstrated record of successful national, regional and local media relations planning, implementation and placement. (Required)
- Extensive media contacts at key ethnic, California and national media and ability to work with journalists at all skill levels, including student journalists. (Required)
- Demonstrated knowledge of news media operations and protocols, especially the news gathering process. (Required)
- Experience in writing op-ed and analysis pieces. (Required)
- Demonstrated ability to work effectively with independent news media. (Required)
- Superior strategic thinking, planning and program design and implementation skills. (Required)
- Solid professional judgment. (Required)
- Exceptional interpersonal skills to interact effectively with academic leaders, faculty, staff and external constituents. (Required)
- Leadership abilities that foster learning and excellence among team members. Supervisory skills to manage professional staff, including delegation and prioritization of work, training and evaluation. Experience planning and implementing employee professional development. (Required)
- Excellent organizational and project management skills and proficiency in prioritizing assignments to complete work in a timely manner and on deadline. (Required)
- Demonstrated knowledge of software and multi-media applications, including systems that serve as tools for broadcasting news. (Required)
- Ability to get to work reliably and on time and to be present in the workplace during normal working hours. (Required)
- Ability to work evenings, weekends, and after hours as needed. (Required)
- Working knowledge of the University, its organization and structure, and the roles and responsibilities of various academic and administrative units. (Preferred)
- Working knowledge of UC and UCLA policies, regulations, guidelines, and resources for programming. (Preferred)
Education, Licenses, Certifications & Personal Affiliations
- Bachelor's Degree from a four-year college or university or equivalent combination of education and experience. (Preferred)
Special Conditions for Employment
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
Schedule
Variable based on operational needs
Union/Policy Covered
99-Policy Covered
Complete Position Description
Working at University of California, Los Angeles
UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.
UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.
The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.
The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.
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