Non-degree admission processes in SLATE, including application
review, data entry, and decision processing in BANNER
Application processing, registration activities, and payment
procedures
Course section creation and related enrollment activities in
BANNER
Management of enrollment for course auditors
Management of day-to-day operations for College in High School
Dual Enrollment programming
Analysis of business processes and recommendation of
technology-driven efficiencies
Collaboration with campus departments and partners to align
system functionality with business needs
Oversight of the creation, maintenance, and continuous
improvement of functional documentation, procedures, and
workflows
Serving as the primary advisor for non-degree students,
providing guidance and support through orientation, academic
progress monitoring, retention efforts, and delivery of
high-quality customer service to students, families, and community
participants
Administering the Cross-Registration process for visiting
students
Assisting in the development and oversight of Winter and Summer
Intersession set-up and enrollment processes
Supporting the SUNY Oneonta Migrant Leadership Academy (SOMLA),
Access and Opportunity Program (AOP) Summer Academy, and other
similar programs through course development, admissions, and
enrollment
Developing and maintain strong relationships with high school
administrators, instructors, University Deans, faculty, academic
leadership, applicants, and other College in High School partners;
serve as the primary point of contact for Dual Enrollment
programming and manage communications with applicants
Ensuring compliance with university policies, accreditation
standards, and NYS Department of Education Dual Enrollment
Agreement requirements, including maintaining accurate and
up-to-date MOUs with high school partners, maintaining accurate
records, safeguarding data integrity, and ensuring timely deposits
and proper financial tracking of program revenue for College in
High School programming
Collaborating closely with the Director to support the
development, implementation, administration, and continuous
improvement of new and emerging ExCL programs, strategic
initiatives, and operational priorities
Supervising one Office Assistant and provide operational
leadership, guidance, training, mentoring, project oversight, work
coordination, and support for office operations
Collaborating with the Marketing and Communications Office to
ensure website accuracy
Contributing to budget planning, monitoring, and oversight of
program funds, and track, analyze, and report on program
performance to support continuous improvement
Providing office coverage as needed, respond to inquiries via
phone, email, and in person
Representing the ExCL Center as the Director's designee when
needed
Salary: $72,000. SUNY Oneonta is a Public Service Loan
Forgiveness qualifying employer. Information on SUNY's
comprehensive benefits offerings can be found at
https://www.suny.edu/benefits/ Visa sponsorship is not
available for this position.
Requirements:
Required Qualifications:
- Bachelor's degree required
- Minimum 3-5 years of experience in higher education
administration, admissions, enrollment management, registrar
operations, or continuing education administration.
- Experience with student management systems and operations,
student services, program coordination, and supervision
- Minimum 3-5 years of experience with Banner in a professional
environment
- Working knowledge of FERPA and academic records compliance
- Knowledge of cash handling procedures, compliance, and
enrollment management practices
Additional:
- Ability to manage multiple programs, deadlines, and
responsibilities simultaneously
- Strong analytical, organizational, and problem-solving
skills
- Strong operations management background
Preferred:
- Experience processing student and course data submissions
- Demonstrated Banner experience across multiple modules (e.g,
Student Registration), with the ability to troubleshoot and
implement systems changes
- Experience with system implementations, upgrades, and
functional testing
- Experience working with and serving diverse populations
Additional Information:
SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or
master's degrees or certificates in one of 70-plus academic
programs. Known as an exemplary residential campus that values
inclusion, service and sustainability, SUNY Oneonta is a nurturing
community where students grow intellectually, thrive socially, and
live purposefully.
The university is located in the City of Oneonta, nestled in the
northern foothills of the Catskill Mountains about a four-hour
drive from New York City, Boston, and Philadelphia. With a
population just shy of 14,000, Oneonta is one of the 20 Most
Picturesque Small Towns in America, according to Microsoft News.
The natural beauty of the region is breathtaking year-round. Each
season offers outdoor activities such as hiking, biking, boating,
swimming, and skiing. Employees give SUNY Oneonta high marks for
work/life balance, management, and culture. The university's
indeed.com rating is 4.4, with one recent review noting that the
people are what make SUNY Oneonta so special.
SUNY Oneonta values a diverse university community. Please visit
our website on diversity at:
https://suny.oneonta.edu/about/mission-values-vision/inclusivity
Moreover, the university is an Equal Opportunity/Affirmative Action
employer. Women, persons of color, persons with disabilities, and
protected veterans are encouraged to apply.
"At SUNY Oneonta, we
believe that diversity is an asset and a source of strength that
energizes our collective growth and innovation." - President
Alberto Cardelle.
Application Instructions:
To apply online go to: [Employment opportunities will add]
Please upload a cover letter, resume, and contact information for
three professional references (required).
For other employment and regional opportunities, please visit our
website at:
https://suny.oneonta.edu/about-oneonta/employment.