Associate Director of Residential Experience
Job Details
Position Details
Classification Information
Position Classification Title Student Housing Professional, Operations FLSA Exempt Position Class 89673Position Overview
Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways. With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn. Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below: UNC System Employee Benefits Central UNC System Retirement Benefits WSSU Holiday Schedule WSSU Discounts and Perks Position Summary Join the Ramily! The Department of Housing and Residence Life at Winston-Salem State University is accepting applications for the Associate Director for Residential Experience. The Associate Director for Residential Experience provides visionary leadership and strategic oversight for the development, implementation, and assessment of a comprehensive residential education program that supports student learning, engagement, and success at Winston-Salem State University. This position plays a critical leadership role within Housing and Residence Life, fostering a vibrant, inclusive, and supportive living-learning environment for students residing in university-managed housing. The Associate Director works collaboratively with key stakeholders to promote student development, academic integration, diversity and inclusion, and community engagement through intentional programs and services. This role also oversees the recruitment, selection, training, supervision, and evaluation of professional and student staff, ensuring alignment with departmental and institutional goals. Key Responsibilities: Residential Education & Student Engagement:- Design, implement, and assess a residential curriculum that supports student development, academic success, leadership, wellness, and excellence.
- Provide direction and oversight for community development, student conduct processes, and crisis response in the residential communities.
- Foster a culture of engagement by supporting living-learning communities, theme housing, and co-curricular partnerships with campus departments.
- Directly supervise full-time professional staff (e.g., Assistant Directors, Residence Education Coordinators) and indirectly supervise graduate assistants and student leaders (Resident Assistants, Peer Mentors).
- Coordinate comprehensive training, ongoing development, and performance evaluation processes for all residential education staff.
- Facilitate leadership development opportunities for student leaders within the residence halls.
- Serve as a key member of the on-call crisis response team, providing leadership in addressing student concerns, behavioral issues, and emergencies.
- Collaborate with the Dean of Students, Counseling Services, University Police, and other campus departments to support student wellness and safety.
- Lead efforts to assess the impact and effectiveness of residential programs and student learning outcomes.
- Use data to inform continuous improvement and contribute to departmental strategic planning and accreditation efforts.
- Develop and manage the residential education budget in alignment with departmental goals.
- Serve as a senior leader within Housing and Residence Life, contributing to departmental leadership, policy development, and strategic initiatives.
- Partner with Academic Affairs, Student Activities, Career Services, and other units to integrate academic and co-curricular learning in residential settings.
- Represent Housing and Residence Life on campus committees and task forces as appropriate.
Position Information
Position Number 166006 Working Position Title Associate Director of Residential Experience Building and Room No. Cleon F. Thompson, Jr. Student Services Center Suite 301 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies All - Emergency and Pandemic on site Normal Work Schedule 8:00am until 5:00pm. There will be some weekends and all major university sponsors events. Department Required Skills- Master’s degree in Higher Education Administration, Student Affairs, Counseling, or a related field.
- At least 5 years of progressively responsible experience in residence life, housing, or related student affairs work, including staff supervision and program management.
- Demonstrated experience in developing and implementing residential curriculum or living-learning communities.
- Excellent communication, interpersonal, organizational, and leadership skills.
- Knowledge of student development theory and crisis management.
- Demonstrated success in building communities and addressing the needs of diverse student populations.
- Experience with student conduct, residential assessment tools, and campus-wide collaboration.
- Proficiency with housing management systems (e.g., StarRez) and educational technologies.
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