Associate Director, Silver Student Experience

Overview

The Associate Director will work on a dynamic team in the Office of The Silver Student Experience to operationalize a fully integrated social work student experience grounded in NYU Silvers mission, social work core values, and the Council on Social Work Education (CSWE) competencies. This role provides advanced-level direction and strategic leadership to engage the explicit and implicit social work curricula across the Office portfolio's five core pillars: Social Work Readiness & Competence, Access & Affordability, Community Care, Wellbeing & Belonging, Civic Fluency & Impact, and Celebrative Community Life. Through application of relational awareness, adaptive leadership, and restorative practices, the Associate Director supports student perseverance and social work readiness. The Associate Director will navigate complex student emergent needs while leading key initiatives that bridge academic affairs (explicit curriculum) and community life and student success (implicit curriculum), actively translating NYU and Silvers commitment to student belonging, flourishing, academic success, and equal access.

Responsibilities

Required Education: Bachelor's Degree in Social Work, Higher Education Administration/Counseling, or a closely related field of practice.

Preferred Education: Master's Degree in Social Work (MSW), Higher Education Administration/Counseling, or a closely related field of practice.

Required Experience: 5+ years of progressively responsible staff-level experience in higher education administration, student engagement, crisis intervention, student community life, assessment principles, programmatic development, and budget management.

Preferred Experience: 2+ years Prior relevant experience operating within a large, highly decentralized urban research university. Prior clinical/direct practice experience working alongside marginalized, non-traditional, or sudent profiles with additional support needs.

Required Skills, Knowledge and Abilities: Structural understanding of the social work implicit curriculum and Council on Social Work Education (CSWE) core competencies. Demonstrated engagement and experience with restorative practices/restorative justice, adaptive leadership models, and relational/transactional awareness. Excellent interpersonal, strategic, and crisis-management skills, with a proven capacity for civic literacy and civil engagement practice. Strict adherence to data privacy and security procedures for sensitive student data handling and institutional analysis.

Preferred Skills, Knowledge and Abilities: Advanced strategic capacity to design, implement, and execute comprehensive accessibility audits. Proven ability to translate values and competencies into large-scale, student-facing operational systems with measurable outcomes.