The Associate Director of Student Services supports the achievements of student educational goals through three main thrusts: by providing academic advising to enrolled undergraduate and graduate students, by providing academic coaching in concert with UMB's central services, and by helping to develop the holistic mission of student academic support at UMSON.
At the University of Maryland, Baltimore, we are driven by our seven core values, philosophy, and daily business and education practices of our university.
PRIMARY DUTIES
- In collaboration with the advising team and Director, maintain a caseload of roughly 200 graduate and undergraduate students for advising and academic coaching.
- Support Director with supervisory tasks, hiring, and training of advising and tutoring staff.
- Serve in place of the Director to represent the office when needed.
- Model professional advising for Assistant Director and Advisor.
- Coordinate and provide administrative guidance for tutoring and supplemental instruction programming.
- Develop and coordinate student training for student tutors and supplemental instruction leaders.
- Contribute to orientation activities.
- Coordinate outreach and support to incoming students. Responsible for data collection, analysis, and reporting. Tracks successful outcomes.
- Perform other duties as assigned.
Qualifications
Education: Bachelor's degree in a related field required. Master's degree in social work, counseling, student affairs, or related field can be substituted for two years of experience. Juris Doctorate can be substituted for three years of experience.
Experience: Five (5) years of progressive experience working with college students. Prior experience in higher education preferred.
Supervisory Experience: Three (3) years of work coordination, training, or supervision.
Other: This position may be required to work evenings and weekends as necessary. Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
