Associate Director Total Rewards Benefits

Unit: Professional Staff Association Primary Location: MC AD Shift: 1 Job Description: The Associate Director, Total Rewards Benefits manages the day-to-day operations and team responsible for employee benefits, employee wellness, and student insurance at The University of Toledo. Oversees benefits administration, including programs that protect employees against loss of income due to illness or injury, and directs employee communications regarding insurance, tuition waivers, and wellness programs. Leads staff development, vendor coordination, regulatory compliance, and continuous process improvement to support accurate, efficient administration and responsive service in alignment with the University’s Total Rewards strategy. Minimum Qualifications: • Bachelors in business or related field required. • Minimum of five (5) years' experience in Human Resources with benefits or generalist expertise. An equivalency of 9 year years of direct experience in-lieu of a degree & experience is acceptable. • Proficient with analytical and statistical tools and PC programs, including Microsoft Office Suite. • Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences. • Goal oriented and possesses the ability to prioritize on a consistent basis in an ever-changing environment. • Attention to Detail: Accomplishing tasks through concern for all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over a period of time. • Service Orientation: Making an effort to listen to and understand the customer (both internal and external; client, resident, etc.); anticipating customer needs; giving high priority to customer satisfaction. • Conflict Management: Uses appropriate interpersonal styles and techniques to reduce tension and/or conflict between two or more people; able to size up situations quickly; able to identify common interests; facilitates resolution. • Collaboration: Working effectively with others in the organization outside the line of formal authority (such as peers in other units or senior management) to accomplish organizational goals and to identify and resolve problems. • Quality Orientation: Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy. • Judgement: Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organizational values. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus. Advertised: 27 Oct 2026 Eastern Daylight Time Applications close: