Job Duties

• Serve as the university’s financial aid expert, providing strategic leadership in a complex regulatory environment while fostering a culture of excellence, innovation, accountability, and cross-functional collaboration.
• Develop and implement a comprehensive financial aid strategy aligned with institutional priorities, establishing aid philosophy, goals, and objectives to support enrollment and student success.
• Ensure compliance with all federal, state, institutional, and regulatory requirements governing financial aid programs, including oversight of audits, reviews, corrective actions, and policy adherence.
• Direct the administration of financial aid operations, including awarding, disbursement, reconciliation, workflow management, and the effective use of technology to enhance service, efficiency, and data-driven decision-making.
• Lead and develop a high-performing financial aid team while promoting exceptional customer service, financial literacy programming, and student-centered support throughout the financial aid lifecycle.

Minimum Qualifications

• Bachelor’s Degree
• 10 years financial aid experience and
• 7 years years in a management/leadership role

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Job Duties

• Serve as the university’s financial aid expert, providing strategic leadership in a complex regulatory environment while fostering a culture of excellence, innovation, accountability, and cross-functional collaboration.
• Develop and implement a comprehensive financial aid strategy aligned with institutional priorities, establishing aid philosophy, goals, and objectives to support enrollment and student success.
• Ensure compliance with all federal, state, institutional, and regulatory requirements governing financial aid programs, including oversight of audits, reviews, corrective actions, and policy adherence.
• Direct the administration of financial aid operations, including awarding, disbursement, reconciliation, workflow management, and the effective use of technology to enhance service, efficiency, and data-driven decision-making.
• Lead and develop a high-performing financial aid team while promoting exceptional customer service, financial literacy programming, and student-centered support throughout the financial aid lifecycle.

Minimum Qualifications

• Bachelor’s Degree
• 10 years financial aid experience and
• 7 years years in a management/leadership role

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.