ATSU - Analyst Network Technologies ( on-site or
hybrid)
Description
A.T. Still University (ATSU) is seeking a full-time, exempt Analyst
Network Technologies on the Kirksville, MO campus. This position
reports to the Network Engineer. The Analyst Network Technologies
will monitor and maintain ATSU network systems; plan and execute
ATSU network hardware and software upgrades; keep inventory of
hardware, software, and support contracts; provide network-related
escalation support to ATSU Service Desk and act as backup support
contact for Network Engineer; research and recommend technical
solutions to meet ATSU strategic business and academic
requirements; collaborate with Network Engineer to build out and
expand network capacity as required; work with third-party
engineers to troubleshoot and support ATSU network
infrastructures; audit the security of various types of network
devices and configurations such as network switches,
routers, and wireless systems; contribute to ITS projects; document
network functions using network diagrams and
video; work with the team to increase operational efficiency and
reduce costs.
Duties & Responsibilities
- Provision, configure, and maintain routing, switching, DHCP,
and RADIUS authentication infrastructure.
Execute routine firmware upgrades, hardware replacements, and
network adds/moves/changes.
Collaborate with Network Engineers on capacity planning,
network design, and core infrastructure expansion.
Maintain accurate topology diagrams, asset management records,
and technical documentation.
Administer Cisco Webex Calling platforms, managing user
provisioning, device updates, and system settings.
Manage, optimize, and troubleshoot Cisco and Meraki cloud
wireless environments across all regions.
Act as the primary escalation point for all enterprise wireless
connectivity and point-to-point link issues.
Streamline guest network access and monitor wireless density to
support evolving campus needs.
Utilize Monitoring and Prediction tools to plan and optimize
wireless network.
Proactively monitor 300+ network devices across 5 geographical
regions using SolarWinds NCM, NetFlow, and multi-terabit packet
capture tools.
Audit network configurations to ensure compliance with security
baselines and organizational best practices.
Track bandwidth and power utilization (UPS/PSU) to proactively
resolve capacity constraints.
Install, rack, stack, and cable core network infrastructure,
compute, UPS systems, and Out-of-Band (OOB) solutions.
Oversee physical security technology, including access control
systems, NVRs, and IP cameras.
Manage cabling contractors and direct third-party vendors.
Patch network gear and equipment, run cabling if required.
Perform physical tasks (lifting 50+ lbs, climbing ladders) and
participate in a 24/7 emergency response rotation.
Coordinate with ISPs and vendor support engineers (e.g., Cisco
TAC) to resolve outages and complex trouble tickets.
Audit infrastructure support contracts regularly to prevent
coverage gaps and eliminate budget inefficiencies.
Other duties as assigned
Requirements Requirements">
Education & Experience
- Bachelor degree in IT related major or equivalent experience
with networking technology.
- Cisco technologies CCNA certification required, CCNP Enterprise
level knowledge of switching technologies required.
- Knowledge of TCP/IPv4, DHCP, DNS, Ethernet, Subnetting, SSL,
802.11ac/ax, Wireless Security, Cisco Wireless, Cisco Converged
Access, Meraki Wireless, RADIUS.
- Knowledge of wireless supplicant troubleshooting, Microsoft
operating systems, Mac OS X, iOS, Android, Network Security
Concepts.
- Ability to properly diagnose and solve practical problems in
the field (in some cases under high pressure).
- Ability to read, analyze and accurately interpret technical
literature. Example: Cisco Release Notes and Configuration
Guides.
- Ability to clearly communicate and document technical
information.
- Ability to determine and describe the flow of data through a
network using the first 3 layers of the OSI model.
- Detail oriented.
- Quick to initiate and take responsibility for a task or issue
without procrastination.
- The ability to work as a team member.
- Exhibits strong communication skills and communicates easily
with personnel inside and outside ATSU.
- Ability to solve problems quickly and thoroughly.
- Capable of organizing numerous project tasks in an optimal and
logical manner.
- Lifting, carrying and sometimes working in physically
challenging environments. Examples include: Lifting and installing
large network switches or carrying and installing heavy (+50lbs)
UPS batteries. Climbing a 12ft ladder to install wireless access
points on the ceiling.
To apply, visit https://recruiting.paylocity.com/Recruiting/Jobs/Details/4444407
je-291d81617c004d17a94bed65dba746a2
