"ATTAIN Lab Coordinator"

Job Description

ATTAIN Lab Coordinator
SUNY Brockport

Salary: $57,151.00 - $62,866.00 Annually
Location: REOC
Job Type: REOC Professional Full-Time
Job Number: 2500104
Division: Educational Opportunity Center
Department: EOC ATTAIN
Opening Date: 07/28/2025
Closing: 8/15/2025 11:59 PM Eastern

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY

The Rochester Educational Opportunity Center (REOC), part of SUNY Brockport, State University of New York, and located in downtown Rochester, is accepting applications for an ATTAIN (SUNY Advanced Technology Training and Information Networking) Lab Coordinator. The ATTAIN Lab Coordinator will provide on-site facilitation of learning and technical support for their assigned EOC ATTAIN lab. This position will work closely with the Rochester EOC Director and University Center for Academic and Workforce Development (UCAWD) ATTAIN Statewide Coordinator to achieve outcomes specified in the Implementation Plan.

JOB FUNCTIONS

Essential Functions:

• Masters, facilitates and markets the learning of technology-training resources (40%):
  • Uses ISI courseware (e.g., computer-assisted instruction: vocational instructional, academic instructional and life management software), Microsoft training resources and any third-party software to facilitate training.
  • Delivers Microsoft certification training to the served populations.
  • Documents and report participant success stories and outcomes to the EOC and UCAWD.
  • Administers and proctors Pearson, certification and pre-employment exams.
• Creates schedules, drafts outreach plans and completes reports to support outcomes (25%):
  • Creates, monitors and updates a monthly schedule for lab operations and training sessions, in coordination with the EOC Director and UCAWD ATTAIN Statewide Coordinator.
  • Prepares the lab's Implementation Plan together with the EOC Director or designee and ATTAIN Statewide Coordinator, and effectively execute objectives set forth within it.
  • Submits monthly status reports to ATTAIN Statewide Coordinators and host institutions, which will include among other items, participant enrollment, usage, and outcomes.
  • Creates and implements a Community Outreach and Partnership Development plan which must include marketing strategies and presentations to promote the ATTAIN lab in local communities.
• Identifies ways to partner with agencies, streamline intake processes and onboard participants (20%):
  • Works with the local Department of Human Service (DHS) and Department of Labor (DOL) office to identify potential program participants, especially Temporary Assistance for Needy Families (TANF) and TANF 200% recipients.
  • Determines participant TANF-eligibility during intake process.
  • Provides initial orientation for all new participants and train lab participants on software and courseware resources.
  • Develops training pathways for individual participants based on available lab resources.
  • Provides participant intervention technical assistance and the learning stations, as needed.
• Maintains ATTAIN enrollment and reporting databases (10%):
  • Reports, logs and records hardware and/or technical problems and their resolutions.
  • Communicates any unresolved issues with hardware and software to EOC supervisors and ATTAIN Statewide Coordinators.
  • Uses ATTAIN's management systems to monitor participant progress.
• Non-Essential Functions:
  • Operational support (5%):
    • Provides supervision for volunteers as needed.
    • Creates and maintains a clean, comfortable and orderly learning environment in the lab.
    • Serves on two EOC committees.

REQUIREMENTS

Minimum Qualifications:

• Bachelor's degree from a college or university accredited by the U.S. Department of Education or an internationally recognized college
• Experience and proficient with computer software applications such as Microsoft Office
• Ability to work independently
• Excellent written and oral communication skills
• Able to work occasional evenings and weekends and to travel locally

Preferred Qualifications:

• 2 plus years of experience working with adult learners (training, advising, and/or mentoring)
• Experience in community outreach
• Skilled with aiding the underserved/underprepared populations
• Current Microsoft certifications

ADDITIONAL INFORMATION

Work Schedule: 37.5 hours/week: Monday-Friday, 8 am-4 pm
Benefits: This position is benefits eligible. Find out more about benefits at Careers@Brockport.
Application Instructions: This position is not eligible for visa sponsorship. Visit jobs.hr.brockport.edu to complete an application including your cover letter that addresses required and preferred qualifications, resume/CV, and contact information for three professional references.