"ATTAIN Lab Coordinator"

Job Summary

The Rochester Educational Opportunity Center (REOC), part of SUNY Brockport, is accepting applications for an ATTAIN Lab Coordinator. The ATTAIN Lab Coordinator will provide on-site facilitation of learning and technical support for their assigned EOC ATTAIN lab. This position will work closely with the Rochester EOC Director and University Center for Academic and Workforce Development (UCAWD) ATTAIN Statewide Coordinator to achieve outcomes specified in the Implementation Plan.

Job Functions

Essential Functions:

• Masters, facilitates and markets the learning of technology-training resources (40%): Uses ISI courseware, Microsoft training resources and any third-party software to facilitate training. Delivers Microsoft certification training to the served populations. Documents and reports participant success stories and outcomes. Administers and proctors Pearson, certification and pre-employment exams.
• Creates schedules, drafts outreach plans and completes reports to support outcomes (25%): Creates, monitors and updates a monthly schedule for lab operations and training sessions. Prepares the lab's Implementation Plan and executes objectives. Submits monthly status reports including participant enrollment, usage, and outcomes. Creates and implements a Community Outreach and Partnership Development plan.
• Identifies ways to partner with agencies, streamline intake processes and onboard participants (20%): Works with local Department of Human Service (DHS) and Department of Labor (DOL) to identify potential participants. Determines participant TANF-eligibility during intake. Provides initial orientation and training on software resources. Develops training pathways and provides participant intervention technical assistance.
• Maintains ATTAIN enrollment and reporting databases (10%): Reports, logs and records hardware and/or technical problems and their resolutions. Communicates unresolved issues. Uses ATTAIN's management systems to monitor participant progress.
• Non-Essential Functions: Operational support (5%): Provides supervision for volunteers. Creates and maintains a clean learning environment. Serves on two EOC committees.

Requirements

Minimum Qualifications:

• Bachelor's degree from an accredited college or university.
• Experience and proficiency with computer software applications such as Microsoft Office.
• Ability to work independently.
• Excellent written and oral communication skills.
• Able to work occasional evenings and weekends and to travel locally.

Preferred Qualifications:

• 2+ years of experience working with adult learners.
• Experience in community outreach.
• Skilled with aiding underserved populations.
• Current Microsoft certifications.

Additional Information

Work Schedule: 37.5 hours/week: Monday-Friday, 8 am-4 pm. This position is benefits eligible. Background Investigation Statement: All applicants are subject to a pre-employment background check.

SUNY Brockport is committed to equity, diversity, and inclusion and is an Affirmative Action/Equal Opportunity Employer.