"Audio Visual Systems Engineer"

Audio Visual Systems Engineer

Company: Auburn University

Job Location: Auburn University, 36849-5207

Category: Multimedia and Audiovisual

Type: Full-Time

Requisition Number: S4799P

Home Org Name: Office of Information Technology

Division Name: CIO Information Technology

Job Class Code: MA61

Appointment Status: Full-time

Limited Term: No

Job Summary

Auburn University is seeking a highly motivated and technically skilled Audio Visual (AV) Support Engineer to join our team. This role is essential in supporting instructional technology across campus, ensuring seamless AV experiences for faculty and students. The ideal candidate will be a self-starter with strong communication skills and an understanding of AV systems, networking, and classroom technology.

Essential Functions

• Provide technical support for instructors and other end users across classrooms, lecture halls, meeting spaces, and other AV-enabled environments.
• Manage and mentor student workers, ensuring high-quality support delivery and fostering professional development.
• Coordinate Return Merchandise Authorizations (RMAs) for defective or damaged AV equipment, ensuring timely resolution and minimal service disruption.
• Assist in the design and implementation of AV systems for both new and existing spaces, with attention to usability, scalability, and long-term support.
• Track, document, and resolve technical issues using ticketing systems and internal documentation tools, ensuring consistent and transparent support practices.
• Collaborate with IT and networking teams to ensure proper network configuration, including VLANs and subnets for AV devices.
• Maintain and update AV system documentation, including schematics, signal flow diagrams, and endpoint inventories.
• Stay current with AV technology trends and recommend improvements or upgrades to enhance system performance, reliability, and user experience.

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Minimum Qualifications

Audio Visual Systems Engineer
Bachelor's degree and 3 years relevant experience OR
Associate's degree and 7 years relevant experience OR
High School/GED and 11 years relevant experience

*Area of Experience: Experience in advanced audio visual systems, infrastructure, operating systems, and applications to include functional experience in the architecture, design, and development of AV.

Minimum Skills and Abilities

• Proven experience with audio systems, signal flow, and AV troubleshooting.
• Solid understanding of networking fundamentals, including IP addressing, VLANs, and subnetting.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work independently.

Desired Qualifications

• Experience with AV control systems (e.g., AMX, Extron) is a plus.
• CTS (Certified Technology Specialist) certification is a plus.
• Experience in a higher education environment.
• Familiarity with AV-over-IP technologies.
• Ability to read and create AV system schematics.
• Knowledge of classroom capture and streaming technologies.

Salary Range: $52,860 - $89,860

Job Category: Information Systems/Technology

City position is located in: Auburn

State position is located: Alabama