Job Description

• Specialist AV role supporting AUT's teaching spaces, meeting rooms and specialist environments
• Hands-on, varied technical work across a large, modern university with a small specialist team
• Permanent, full-time role with AUT's Client Facing Technology team, ICT Services

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand's newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses.

Our Team

The ICT Teaching & Learning team sits within Client Facing Technology, ICT Services, and is responsible for the operation, support and continuous improvement of AV technology across AUT's teaching spaces, meeting rooms and specialist environments — ensuring learning environments are reliable, well-maintained and fit for purpose.

We are a small, close-knit specialist team, and the Technical Lead is a central and valued part of it.

The Opportunity | Te Whiwhinga mahi

We are seeking an experienced Audio Visual Technical Lead to join AUT's ICT Services team. Reporting to the Senior Technical Manager, ICT Teaching & Learning, this is a specialist, hands-on role responsible for supporting, maintaining and improving AV systems and services across AUT's teaching spaces, meeting rooms and specialist environments.

You will provide specialist technical expertise across AUT's learning environments, working closely with the Senior Technical Manager, Learning Environment Analyst, ICT support teams and external vendors to support consistent AV standards, reliable service delivery, proactive maintenance and ongoing practical improvement across AUT's AV environment.

Key responsibilities include:

• Providing specialist AV technical support across AUT's teaching spaces, meeting rooms and specialist environments
• Coordinating and delivering proactive maintenance across AUT's learning environments
• Maintaining and applying consistent AV standards, quality checks and operational readiness across existing spaces, new installations and upgrades
• Supporting the evaluation, testing and deployment of new AV technologies and system updates
• Working with vendors and service partners to support reliable AV outcomes and inform technology decisions
• Sharing technical knowledge and practical guidance with ICT colleagues