Auditor

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 304 Pay Range: $51,300.00 - $76,900.00

Job Description

The Auditor will be responsible for ongoing monitoring and training of department staff. The individual will be responsible for analyzing, verifying, and enforcing compliance with WGU policy regarding proper evaluation and business processing protocols as well as accuracy of data management. Engages in frequent contact and collaboration with the OTR Leadership group and other Academic staff as necessary to maintain high data quality standards.

Essential Functions and Responsibilities

• Responsible for quality assurance and quality improvement of the evaluation and data entry functions of the department.
• Perform audits to ensure compliance of university policies and procedures.
• Attends departmental meetings to present findings.
• Present holistic trainings with staff.
• Provide and conduct specific training(s) as needed.
• Ability to interpret and apply university policies and procedures related to transcript evaluations, student records, credentials, data management, and quality assurance processes.
• Suggest and advise upon corrective actions/policies as identified.
• Facilitates the communication of audit results through written reports and oral presentations to management.
• Performs other related duties as assigned This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time or without notice.

Knowledge, Skills and Abilities

• Strong analytical, organizational, written/verbal communication, interpersonal, and relationship building skills.
• Experienced in individual and group training setting.
• Exhibits integrity, ethics, self-leadership and professionalism.
• Action oriented / Problem Solving skills
• Experienced in quantitative and qualitative analysis.
• Detail oriented
• Knowledge of internal controls and audit methodology, including planning, testing, documentation, and reporting.
• Ability to interpret and apply university policies and procedures related to transcript evaluation, student records, and data management.
• Skill in producing clear audit deliverables (summaries and reports) and presenting findings to departmental leadership.
• Ability to work with student information and document management systems to validate data integrity, reconcile discrepancies, and support quality improvement.
• Moderate to expert skill level with Microsoft Office Suite

Job Qualifications:
Minimum Qualifications

• Bachelor's degree in a related field of study or equivalent

Experience

• Two (2) years auditing, training, or academic records experience

Preferred Qualifications:

• Versed in the application of professional auditing standards.
• Experience using a student information system (such as Banner/PeopleSoft/Salesforce), and document imaging system (such as OnBase/Kofax)
• Transcript Evaluation Experience
• Registrar Operations Experience
• Academic Records Experience

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job my substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of education and is at the discretion of the hiring leader.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.