"Barista - Dunkin'"

Job Summary

Provides customers with prompt service, quality beverages and products, while maintaining a clean and comfortable store environment. Contributes to the unit's success by providing customer service to customers.

Responsibilities

• Follows university and store operating policies and procedures
• Provides quality beverages and food products according to standard recipes or customized by request
• Engages with customers and responds to customer needs by delivering legendary customer service
• Anticipates customer and store needs by evaluating environment and customers cues
• Communicates information to manager
• Assists with new employee training
• Follows FIFO methods, health, safety, and sanitation guidelines
• Maintains a clean and organized workspace

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

On-the-job training provided

Preferred Qualifications

Additional Preferred Qualifications: ServSafe certified

Preferred Educational Qualifications: An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience: Previous experience as a barista in a fast food establishment

Proposed Salary

The salary range for this position is $14.00 to $15.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

Abilities

Able to learn quickly and understand and execute oral and written instructions and requests clarification when needed. Available to work flexible hours that may include early mornings, evenings and/or nights. Maintains a calm demeanor during periods of high volume or unusual events. Able to handle multiple tasks or projects at one time meeting assigned deadlines.

Skills

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Acts with integrity, honesty and knowledge that promote the culture, values and mission the University and department. Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite). Strong attention to detail and follow up skills. Strong customer service skills and phone and e-mail etiquette.