Leads and facilitates the training of new baristas to ensure compliance with franchise standards.Serves as a subject matter expert in beverage preparation, customer service, point of sale and operational procedures.Monitors the progress of barista training.Escalates employee performance or concerns to supervisors as appropriate.Maintains product inventory levels, conducts weekly counts, and coordinates storeroom orders to maintain appropriate stock.Receives, verifies, and stores incoming deliveries; rotates stock and ensures proper labeling and freshness.Monitors food and beverage quality throughout the day, maintaining compliance with safety, temperature, and sanitation standards.Identifies inventory discrepancies, waste, or shortages and recommends solutions to improve accuracy and reduce loss.Opens and closes registers, retrieves and verifies banks, and ensures accurate daily deposits and reports.Rings up orders accurately, accepts payments, and maintains accountability for financial transactions.Greets and serves customers in a friendly, efficient, and professional manner, modeling Starbucks' customer service standards.Assists team members in resolving customer concerns or special requests promptly and courteously.Promotes the franchise experience by maintaining cleanliness, comfort, and organization across service areas.Provides input on operational improvements and assists management in implementing new policies or initiatives.Knowledge, Skills and Abilities (KSAs):- Knowledge of Food Pro and forecasting, service needs, and modify delivery information.
- Knowledge of and actively supports labor cost and food cost budgets.
- Knowledge of basic computer skills.
- Knowledge of commercial and/or institutional food service equipment.
- Ability to communicate effectively.
- Ability to multi-task is essential.
Physical Requirements:- Must be able to occasionally transport/move up to 50 lbs.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.Minimum Qualifications- High school diploma or high school diploma equivalency is required.
- Five (5) years of relevant experience required.
- Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Preferred Qualifications - Supervisory experience in a restaurant or retail.
FLSA: Non-Exempt
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: Culinary
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $16.50 - $20.63
Compensation Type: hourly rate
Grade3
Compensation GuidanceThe
Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The
Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our
Applicant Compensation Guide and our
Total Rewards Calculator.
Career Stream and LevelOC3
Job FamilyDining
Job FunctionCulinary
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies: 1
Contact Information for CandidatesHR-Auxiliaries@arizona.edu
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety ReportIn compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an
Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.