Maintain a clean, safe, and fully functional work area that is
well-stocked, properly rotated, and organized at all times.
Supervise on-call staff, student captains/workers, and
temporary employees, providing guidance on routine tasks and
ensuring efficient operations.
Provide excellent customer service by serving guests in a
friendly, professional, and attentive manner when needed.
Assist with the setup, service, and cleanup of catered events
as required to meet operational needs.
Accurately complete service records, inventory logs, and data
entry for the FoodPro system to ensure proper tracking and
reporting.
Demonstrate the ability to work with students who have special
dietary restrictions, ensuring their needs are met with care and
precision. Seek guidance from management with questions.
Understand and apply the principles of food waste management,
utilizing FIFO (First In, First Out) to minimize waste and maintain
freshness.
Adhere to all state and local food safety regulations to ensure
compliance and maintain high safety standards.
Perform other similar or related duties as required or
requested.
Responsibilities Of All Hospitality Employees
- All documentation is recorded accurately and timely.
- Follow all chemical guidelines according to the Material Safety
Data Sheets.
- Superior customer service and communications skills are needed
to provide a welcoming, friendly and professional manner to all of
our guests.
- Offer training/support to co-workers, staff and students where
applicable.
- Follow all verbal and written instructions from
managers/supervisors.
- Have the ability to frequently lift up to 25 pounds,
occasionally lift up to 50 pounds and 100 with assistance.
- All staff are considered to be emergency essential personnel
and are required to report during times of inclement weather.
- Schedule flexibility is important, you need to be aware of the
academic calendar and special event dates. We will/may adjust
schedules due to events on campus.
- Be innovative as it pertains to your position.
- Be comfortable sharing your suggestions and ideas for process
or work improvements.
- Comply with all safety and risk management practices, policies
and procedures.
- Ability to succeed in a high-pressure environment.
- Ability to communicate with guests, co-workers and other
members of the college community with professionalism and
respect.
- Be sure to know and come to work each day with our department's
core values in mind.
- Must adhere to the uniform standard as it applies to your
position.
Minimum Qualifications For This Position
- Up to two years related work experience is preferred.
- High School Diploma or equivalent required.
- Ability to frequently lift up to 25 pounds, occasionally lift
up to 50 pounds and 100 with assistance.
- ServSafe Food Safety Certification or training is required. If
training is not up-to-date, training/certification must be
completed upon 3-6 months from date of hire.
- Food allergy training is essential and prior experience in
special food allergy meal preparation is preferred. If a candidate
does not have prior experience, the necessary training must be
completed upon hiring. Initial training will include a review of
information, departmental responsibilities and a recap of the Food
Allergy Program.
- Excellent customer service and appropriate communication skills
are needed in order to provide a welcoming, professional and safe
environment for students and guests. Upon hiring the following
additional training must be completed on a yearly basis: Title IX
harassment training, Security awareness training.
Core Competencies
- Inclusion: Actively engaging with the values of the College by
promoting a work environment that embraces diversity and
demonstrating respect for the opinions and beliefs of others.
- Innovation: Performing one's job with creativity and
proactivity, improving procedures and problem-solving.
- Mission/Service Orientation: Focusing on service to others and
contributing to the College's collective mission.
- Responsibility: Taking ownership of one's actions and
accountability for one's tasks and duties.
- Collaboration: Exchanging information, ideas, and thoughts with
others in a manner that is proactive and enhances
partnerships.
Disclaimer
The description above represents the most significant duties of
this position but does not exclude other occasional work
assignments not mentioned, the inclusion of which would be in
conformity with the factor degrees assigned.
The Hourly Rate for the Barista position is $18.00 per hour.
Weekly Hours:
40
Annual Work Schedule:
(For Seasonal and Temporary Positions, this will be determined
by the manager)
Application Instructions
For all administrative and academic positions, please upload a
current resume and cover letter. In your cover letter, please
reflect on how your professional and personal values align with the
Mission of the
College.
For all other positions, resume and cover letters are optional, but
your most up-to-date work experience and educational background are
required.
Applications will be accepted until the position is filled.
However, priority consideration will be given to applications
submitted within 30 days of the posting date.
Additional Information
To review our generous benefits options, please review our detailed
information
here or check
out our
Benefits at a
Glance.
The College also provides reasonable accommodations to qualified
individuals with disabilities during the hiring process in
compliance with law. Please contact Human Resources for questions
or to request an accommodation via email at hr@holycross.edu, or by
calling 508-793-3391.
The College is an Equal Employment Opportunity Employer and
complies with all Federal and Massachusetts laws concerning Equal
Opportunity in the workplace.
To apply, visit https://holycross.wd12.myworkdayjobs.com/en-US/Careers/job/Worcester-MA/Barista_JREQ-000680
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