To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: Build drinks; deliver food and beverage to patrons, directly or through servers. Must be able to manage patron's consumption of alcohol. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The…
Kirkwood Center for Continuing Education . UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. Build drinks; deliver food and beverage to patron's. Effectively manage patron's consumption of alcohol. Take food/beverage orders from serving staff or directly from patrons. Maintain the organization and cleanliness of bar, lounge and patio areas. Proficient on POS terminal and cash handling. Attend service and food trainings. Understand and practice "Serving Alcohol with Care" principles. Regular and consistent attendance at work. Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Must have the ability to take directions and effectively perform the work. Positive and customer service oriented attitude at all times. Maintain proper grooming and dress code standards. Must speak and understand English well enough to converse with customers, supervisors, and employees. Ability to stand and/or walk for the duration of shift. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
