"Bartender"

Department Summary

UCLA Lake Arrowhead Lodge is a unique Southern California meeting and retreat venue. Located high in the pine-studded San Bernardino Mountains on the tranquil shores of Lake Arrowhead, our 50-acre lodge provides meeting space and accommodations for groups from September through mid-June. During the summer, the Bruins Woods Family Camp program runs for ten consecutive weeks, with up to 80 families attending each week.

Position Summary

The Bartender prepares and serves alcoholic, non-alcoholic, and coffee beverages to bar patrons, conference and restaurant guests, and event guests. This involves making recommendations, answering beverage-related queries, and being knowledgeable about wines, spirits, beers, coffee, and daily menu offerings. The Bartender is skilled in crafting specialty cocktails, coffee beverages, and comprehensively understands the ingredients and processes. Additionally, they are tasked with setting up, maintaining, and dismantling the main bar and any temporary bars.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 2+ years Experience in customer service (Required) And
• 1+ years Experience in a hotel environment (Preferred)
• Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Ability to remain calm in the face of adversity, such as customer dissatisfaction (Required)
• Ability to sufficiently communicate in written and verbal English to receive work assignments and share information with supervisors and colleagues (Required)
• Ability to work efficiently in a fast-paced environment with a fluctuating workload (Required)
• Expert knowledge of alcoholic beverages and garnishes, including beer, wine, and spirits (Required)
• Advanced knowledge of correct serving practices and beverage industry standards (Required)
• Demonstrated skill using blenders, mixers, muddlers, corkscrews, bottle openers, and other basic bartender hand tools (Required)
• Ability to comply with safety and sanitation standards and procedures for food and alcohol storage, production, and service (Required)
• Math skills sufficient to properly adhere to production and customer payment transactions (Required)
• Skill in interacting with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and a friendly and professional demeanor (Required)
• Working knowledge of basic culinary techniques, terminology, and practices (Preferred)

Education, Licenses, Certifications & Personal Affiliations

• Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)
• TIPS California Responsible Beverage Server (RBS) Certification (Required)
• Professional bartending training certificate (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
• Must be at least 21 years of age or older (Required)
• Must be available to work varying schedules, including evenings, weekends, holidays, and overtime based on departmental needs (Required)
• University vehicles (Required)

Schedule

Variable

Union/Policy Covered

SX-Service

Complete Position Description