BASIC NEEDS AND HOUSING STUDENT SUPPORT SPECIALIST (GRANT
FUNDED)
HAROLD WASHINGTION COLLEGE
Harold Washington College is seeking a Basic Needs and Housing
Student Support Specialist. Reporting to the Clinical
Director-Wellness Center or other assigned administrator, the Basic
Needs and Housing Student Support Specialist is responsible for
connecting students to basic needs programming, community partners,
and government agencies for basic needs resources and support
services. This position also serves as the colleges Housing and
Opportunities that are Useful for Students Excellence (HOUSE)
liaison, supporting students in accessing housing and other basic
needs resources.
Key responsibilities include meeting with students to identify
their needs and provide information on available resources and
referrals for additional support services; assisting them with
enrolling in public benefits programs; supporting them with
identifying housing opportunities; and coordinating the presence of
basic needs community partners on campus.
The Basic Needs and Housing Student Support Specialist also
oversees the operations of the campus' Healthy Market and other
programming that connects students with food resources, such as
grocery gift cards or on-campus free meals. Performs related duties
as required.
NOTE: Position is expected to occasionally work outside of normally
scheduled hours to accommodate GCFD food deliveries.
ESSENTIAL DUTIES
Basic Needs and Housing Support Services
- Maintains relationships with community partners and hosts
resource fairs, benefits enrollment events, informational tabling
programs, and other opportunities to connect students with
community resources in collaboration with the Wellness Center.
Meets with students experiencing basic needs insecurity to
identify their specific needs including food, housing, and access
to general medical and health care and provides them with
information to available resources and referrals to community and
government organizations.
Maintains data and provides reports on number of students
requesting information, meeting with staff, and receiving services
through the basic needs support initiative.
Identifies trends and best practices in providing services to
students with basic needs and adapting campus services to meet
those needs.
Serves as the institutions Housing and Opportunities that are
Useful for Students Excellence (HOUSE) liaison by identifying,
supporting, and advocating for students experiencing homelessness
and student in care, connecting them with financial aid, housing
resources, basic needs support, and student support services.
Partners with institutional Research teams to complete required
reporting.
Builds college-wide awareness of the process for student
referrals to HOUSE liaison and other housing sources.
Healthy Market
- Oversees the day-to-day operations of the Healthy Market to
include implementing work procedures; coordinating food
distribution events with Facilities; and data collection and
reporting.
- Works alongside staff on food delivery days, assisting and
overseeing staff loading and transporting food deliveries to pantry
site with the use of dollies, and organizing, shelving, and
inventorying packaged and refrigerated food items.
- Maintains working relationships with campus administration,
Facilities staff, and the Greater Chicago Food Depository (GCFD);
coordinates the scheduling of days per week/month for Healthy
Market to operate; and ensures compliance with all food safety
requirements.
- Works with the Deans office and GCFD to place monthly food
orders and with Facilities Department to schedule the delivery,
unloading, and transporting of food orders to food pantry
area.
- Provides information on the operations and services of the
Healthy Market.
- Implements plans to publicize the Healthy Market to encourage
student participation.
- Implements and monitors procedures for the registration of
individuals receiving food pantry services and the maintenance of
records as required by the GCFD.
- Supervises staff including work study students, pantry workers,
and volunteers; provides orientation and training to all Healthy
Market workers.
- Ensures adherence to cleaning and storage protocols for the
Healthy Market operations and to food safety protocols.
PHYSICAL REQUIREMENTS
The physical demands are representative of those that must be met
by an employee to successfully perform the essential functions of
the job. The job requires lifting, bending, carrying, unloading,
and moving of food items. Must be able to lift and carry up to 30
lbs. in the performance of duties.
QUALIFICATIONS
- Bachelor's degree from an accredited college or university in
Social Work or a related field required
- Two years of work experience in social services or basic needs
support or program development
- An equivalent combination of education and experience may be
considered at the discretion of management.
- Experience providing basic needs programming or facilitating
access to services as a caseworker in a social work, healthcare, or
human services setting highly desirable
- Must obtain a Food Services Sanitation Manager Certificate from
an approved training program within 60 days of hire
- Knowledge of community resources, service providers, social
service agencies, and public assistance programs, including
housing, food security, and financial aid
- Excellent customer service skills, with the ability to engage
with people from diverse backgrounds
- Demonstrated organizational and time management skills
- Excellent interpersonal, verbal, and written communication
skills
- Ability to communicate effectively with students, faculty,
staff, and external partners
- Ability to work with and relate to a culturally diverse student
body, faculty, and staff
- Ability to handle situations with tact and diplomacy
- Proficient in the use of Microsoft Office 365 (Word, Excel,
PowerPoint, Outlook)
The salary range for this position is $ $61,006 -
$67,106.60.
Offered salary will be determined by the respective collective
bargaining agreement and applicant's education, experience,
knowledge, skills and abilities.
This position is represented by Local 1600 union.
Benefits information is found at
https://www.ccc.edu/departments/Benefits/
Chicago residency is required for all full-time employees within
six (6) months of hire.
We are an equal opportunity and affirmative action
employer.
Thank you for your interest in City Colleges of
Chicago!