Benefits Administrative Support

(20 hours per week) through June 30, 2027, with the possibility of renewal based on operational needs and budget availability. Anticipated Hiring Salary Range: $2,581 - $3,011* mo. * CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: November 11, 2025 Recruitment Status: Open Until Filled Employment with the California State University System ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation's largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030. The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 22 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE: Under the general oversight of the Director of Talent Acquisition and Workforce Administration, this position will perform a variety of moderate administrative and analytical tasks primarily to support the facilitation the efficient, accurate, and timely delivery of campus benefit services. Note: Due to the nature of operations and workflow in the Office of Human Resources, the incumbent will be responsible for preparing complex reports and handling problems of a highly confidential and sensitive nature. May also develop or present manager positions with respect to meeting and conferring. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Benefits Administration and Client Support Provides administrative support for staff and faculty benefits programs and services. Responds to routine benefits inquiries, provides accurate information, and refers complex matters to the Benefits Programs Specialist. Handles personal information in a confidential manner and complies with applicable policies, laws, and regulations, including HIPAA. Benefits Orientations and Support Coordinates logistics for faculty benefits orientations in close coordination with the Benefits Programs Specialist. Assists with group benefit orientations and retirement advising, including scheduling and preparation of related materials. Supports and promotes available benefit programs. COBRA and Enrollment Transactions Assists the Benefits Programs Specialist with COBRA processing and related communications and documentation. Supports the monthly review of benefits transaction and deduction reports to help ensure enrollments are processed accurately and benefits data are synchronized. Benefits Reporting and Analysis Prepares and analyzes ad hoc management reports used in collective bargaining and academic benefit negotiations. Reviews benefit data for completeness, accuracy, and consistency and identifies discrepancies for follow-up. Records Management and Annual Benefits Events Ensures enrollment documents are filed accurately using imaging and traditional filing methods. Assists with coordination of the annual Benefits and Wellness Fair and related benefit program outreach activities. Other Functions: Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Comprehensive knowledge of English grammar, punctuation and spelling and ability to use that knowledge to write clear and concise reports, correspondence, and memoranda. Effective communication and listening skills. Working knowledge of principles, problems, and methods of public and business administration and operations. Excellent ability to organize, plan, prioritize, set deadlines and complete projects on schedule including complex logistical arrangements involving programs, meetings and travel. Ability to instill confidence in administrators, faculty, staff, and other University constituents. Ability to effectively manage relationships within a diverse, multi-cultural environment, including those with outside entities or agencies. Ability to manage sensitive and confidential information and situations with discretion. Ability to demonstrate sound judgment, credibility, and to act in a highly diplomatic, discreet, and confidential manner. Ability to work effectively, collaboratively, and with professional composure in a high-level, fast-paced administrative office with a heavy workload and frequent interruptions. Ability to understand and apply the principles, concepts, and work processes, laws, rules, and reference materials pertinent to the operations of Human Resources benefit systems. Ability to analyze reports with attention to detail and accuracy, to make independent decisions, and to exercise sound judgment. MINIMUM QUALIFICATIONS: Basic foundation of knowledge of the principles of organization, administration and benefits administration or related field and the ability to analyze and find solutions to problems, work independently, communicate effectively, and write clear and concise reports and correspondence. Equivalent to a bachelor's degree from an accredited college/university AND two years of progressively responsible administrative analyst or support experience OR a combination of education and experience which demonstrates the prospective applicant has acquired the knowledge and abilities listed above. Additional qualifying experience may be substituted for the education on a year-for-year basis. PREFERRED QUALIFICATIONS: Related Human Resources experience in a public sector and/or higher education environment, or in the California State University system. Experience administering a benefits program for a CalPERS agency. Demonstrated working knowledge of federal and state employment laws and regulations. Strong, effective interpersonal skills and ability to work in harmony with a wide range of campus and CSU system personnel. Ability to handle highly sensitive materials and situations using discretion and good judgment, to include confidential personnel and hiring records. Ability to maintain strict confidentiality and to exercise considerable discretion, diplomacy, and good judgment. Demonstrated ability to maintain composure and tact during highly stressful situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: control over campus business processes, either through functional roles or system security access and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. May require occasional evenings and/or weekend work. PHYSICAL REQUIREMENTS: Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS: CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit the Employee Benefits Summary . APPLICATION PROCEDURE: To receive full consideration, applicants must complete and submit the required online application by the priority screening date listed on the Careers at CSUMB website. Applications received after this date may be reviewed at the University's discretion. All submitted materials become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu All employees must be eligible for employment in the U.S. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct. GENERAL INFORMATION: CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . Please view the California State University Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX at: https://www2.calstate.edu/titleix Resources and contact information for the CSU Monterey Bay Title IX can be found at: Title IX | California State University Monterey Bay CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER: CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. To apply, visit https://careers.csumb.edu/en-us/job/563379