JOB DUTIES/RESPONSIBILITIES:
Benefits Administration
Assists the Director Benefits & Well-Being in reviewing, analyzing, recommending, and administering UR's benefits programs including, but not limited to:
- Serve as primary contact for staff and faculty regarding benefits plan inquiries, including retirement.
- Contribute to the creation and distribution of benefit communications, including employee benefit booklets. Lead bi-weekly new employee benefits orientation sessions and ensure content is current.
- Ensure accurate and up-to-date benefit content on the HR website.
- Develop, plan, and implement benefits education programs; coordinate with vendors on topic selection.
- Manage education assistance programs for employees and dependents.
Absence Management
Provides expertise and guidance on absence policies/programs including vacation, sick, holidays, FML, STD, LTD, parental leave, military leave, etc.
- Communicate and educate employees and managers on absence procedures and eligibility.
- Conduct research to respond to complex leave questions; provide policy interpretation as needed.
- Train HR colleagues in leave administration; document and maintain leave procedures.
- Respond to employee leave inquiries.
- Act as liaison between employees/managers and the third-party leave administrator.
- Ensure accurate and up-to-date absence/leave content on the HR website.
Manages absence workflows in Workday; run reports, audit records, and process transactions.
Workday Administration
Maintains a general understanding of benefit and absence workflows, benefit and absence plan setup/maintenance and rules, and manages benefit and absence transactions.
- Ensure accuracy of benefits data, including new hire enrollment, qualifying life events, and terminations.
- Monitor and update benefits and absence information in Workday, including regular audits.
- Validate Payroll-Impacting Benefit Elections and Absence
- Reconcile payroll and benefits/absence data; coordinate with HR Operations and Payroll to resolve discrepancies.
- Absence-Related Earnings and Deductions
- Review and Troubleshoot Payroll Input
- Support Arrears and Retroactivity
- User Acceptance Testing (UAT) Support
- Identify and escalate configuration or system issues.
- Collaborate with HR Operations to track and resolve Workday service tickets.
- Identify opportunities to enhance benefits and absence processes, improve efficiency, and strengthen customer service.
- Ensure accurate and up-to-date benefit and absence instructions in Workday.
Performs other related duties as assigned.
