Position Information
Position Title
Benefits Specialist (Temp)
Position Type
Temporary
Job Number
SA86724
Full or Part Time
full-time 40 hours weekly
Fair Labor Standard Act Classification
Non-Exempt
Anticipated Pay Range
$26.44-$30.00
Position Summary Information
The Benefits Specialist (Temporary) supports the day-to-day administration of Chapman University’s employee benefits programs. Reporting to the Assistant Vice President of Benefits & Compensation, this role provides critical operational support during a temporary staffing gap, allowing the Senior Benefits Manager to focus on auditing current benefits practices and procedures. This is a hands-on, detail-oriented role responsible for accurate and timely benefits transactions across enrollment,…
eligibility, tuition remission, and retirement processing.
Responsibilities
- Enroll new hires in applicable benefit plans in a timely and accurate manner
- Process qualifying life event changes, including marriage, birth, divorce, and loss of coverage
- Verify eligibility for employees and their dependents in accordance with plan rules
- Audit benefit enrollments for accuracy and resolve discrepancies
- Perform tuition remission data entry and processing
- Process retirement plan enrollments and changes
- Assist with weekly, biweekly, and monthly insurance carrier data feeds, ensuring files are accurate and transmitted on schedule
- Respond to employee questions regarding benefits enrollment, eligibility, and plan procedures
- Maintain accurate and organized benefits records and documentation
- Other related duties as assigned
Required Qualifications
- Associate’s degree required; bachelor’s degree in human resources, Business Administration, or a related field preferred or equivalent work experience
- 2+ years of experience in benefits administration or a related HR support role
- Working knowledge of health and welfare benefit plans, eligibility rules, and enrollment processes
- Demonstrates exceptional customer service by providing timely, accurate, and professional support while fostering a positive employee experience.
- Responds to employee inquiries with empathy, professionalism, and sound judgment, ensuring consistent follow-through and resolution.
- Maintains a high degree of accuracy and attention to detail when processing benefits transactions and employee data.
- Demonstrates strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Exercises discretion and maintains strict confidentiality when handling sensitive employee and benefits information.
- Communicates effectively, both verbally and in writing, with employees all levels of the organization.
- Maintains composure and professionalism while managing competing priorities and responding to changing business needs.
- Proficient in Microsoft Office Suite, including Excel, and able to learn and effectively utilize HRIS and benefits administration systems.
- Works effectively both independently and collaboratively, contributing to a positive, team-oriented work environment
Desired Qualifications
- Familiarity with retirement plan enrollment processes (e.g., 403(b)/401(k)) preferred
- Prior experience with HRIS /benefits administration systems (e.g., PeopleSoft, Workday, ADP, or similar) preferred
