platform operations such as configuration, monitoring, troubleshooting, gateway and bridge coordination, Tier 2/3 support, and vendor escalation, while also partnering closely with M365, security, infrastructure, and governance stakeholders to implement standards for access, compliance, documentation, and audit/logging readiness. The role operates within a matrixed administrative model, working in close collaboration with partner BI administrators across other institutional areas to promote aligned practices, coordinated decision-making, and consistent platform support for a broad and diverse customer base. In addition, the role develops technical guidance and user-facing communications, supports licensing and cost recovery activities, and helps ensure these BI services remain secure, stable, scalable, and well governed for the institution. Specific Duties & Responsibilities include Systems Analysis/Design, Install and Configure, Maintain and Troubleshoot, Project Collaboration and Lifecycle Participation, and additional BI platform administration duties. Minimum Qualifications: Bachelor's Degree. Six years of related experience. Preferred Qualifications: Demonstrated experience administering cloud BI services and hybrid connectivity components, plus experience troubleshooting production incidents and maintaining operational documentation/runbooks. Comfort operating in cross-team governance processes. Classified Title: Sr. Systems Engineer Job Posting Title (Working Title): BI Administrator (IT@JH Univ Data Analytics & Engineering) Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: IT@JH Univ Data Analytics & Engineering Personnel area: University Administration

platform operations such as configuration, monitoring, troubleshooting, gateway and bridge coordination, Tier 2/3 support, and vendor escalation, while also partnering closely with M365, security, infrastructure, and governance stakeholders to implement standards for access, compliance, documentation, and audit/logging readiness. The role operates within a matrixed administrative model, working in close collaboration with partner BI administrators across other institutional areas to promote aligned practices, coordinated decision-making, and consistent platform support for a broad and diverse customer base. In addition, the role develops technical guidance and user-facing communications, supports licensing and cost recovery activities, and helps ensure these BI services remain secure, stable, scalable, and well governed for the institution. Specific Duties & Responsibilities include Systems Analysis/Design, Install and Configure, Maintain and Troubleshoot, Project Collaboration and Lifecycle Participation, and additional BI platform administration duties. Minimum Qualifications: Bachelor's Degree. Six years of related experience. Preferred Qualifications: Demonstrated experience administering cloud BI services and hybrid connectivity components, plus experience troubleshooting production incidents and maintaining operational documentation/runbooks. Comfort operating in cross-team governance processes. Classified Title: Sr. Systems Engineer Job Posting Title (Working Title): BI Administrator (IT@JH Univ Data Analytics & Engineering) Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: IT@JH Univ Data Analytics & Engineering Personnel area: University Administration