and a thorough understanding of University standard methodologies, best practices, and procedures. Processing includes independent review and research of transactions of varying complexity to ensure accurate and timely completion.
Collaborate and communicate clearly and concisely with
University staff, external customers, and colleagues as needed for
clarification on billing requests, policy requirements, and best
practices.
Analyze customer and contact information in the Enterprise
Financial System vs. the information contained in the service
request to determine if changes or updates are needed for existing
customers or request new customer records to be created.
Works with mass transaction entry, reviews submission for
quality assurance, process uploads, monitors for problems, and
resolves issues.
Utilizes their expertise of the full order to cash business
process to advise departments on the appropriate billing processes
to use; proactively identifies transactions of a repetitive nature,
processes without the need for a service request ensuring that
these transactions are timely and accurately recorded in the
system.
Analyze billing requests for applicability of sales tax,
customer’s tax exemption status; Consults with tax management
office on more complex scenarios, and prepares transactions for
accurate sales tax calculation for all states.
Uses the chart of accounts with expertise and understanding,
ensures chartfield string integrity on billing transactions to
ensure accurate financial reporting.
Understands, explains, interprets, and applies university
accounts receivable policy to various scenarios.
Collaborates with Accounts Receivable Services in the
Controller's Office to obtain further guidance on best practices
and policy.
Demonstrates a holistic understanding of billing requests of
all complexities, sets them for finalization, and submits credit
and rebill transactions into approval workflow.
Ensures appropriate approvals for rebills and credit requiring
approval, as well as UMN Foundation transfer approvals with a
thorough understanding of justification and fund-use
requirements.
Collaborates with accounts payable specialists in the
processing of returned goods and services as well as credit
memos.
Acts as a liaison with the UMN Foundation for fund requests and
transfers.
Fully understands and independently applies key accounting and
receivables functions, Generally Accepted Accounting Principles,
and other guiding concepts with proficiency.
Can be assigned as a Portfolio Team Resource to assist in
coordinating requests, questions, training, and offering first-line
guidance to their respective portfolio.
Professional Development (10%)
- Contributes to training manuals and procedures for the Finance
Operations Center and can participate in the training of
staff.
- Identifies and participates in opportunities for cross-training
across Finance Operations Center functions to maintain adequate
coverage of all functions.
- Complete professional development, education, and training
activities, consistent with managing the responsibilities of the
position. Complete continued learning and
development appropriate to work duties and for the pursuit of
individual, unit, and institutional success.
- Participate in staff development based on individual need
including ongoing skills training, DEI development, professional
learning, service & scholarly activity, and engagement &
well-being.
- As an individual contributor, role models UMN commitment to
creating an inclusive work environment and fostering a caring
culture.
Accounts Receivable Support (5%)
- Assist Accounts Receivable Services with projects and
initiatives.
Other duties as assigned (5%)
Qualifications
Required Qualifications (please document on resume):
- BA/BS degree plus at least two years of professional work
experience or a combination of related education and work
experience to equal six years.
- Ability to interact with standard technology platforms (Zoom,
word processing, data entry, email, internet browsing, etc.)
- Experience with PeopleSoft Enterprise Financial System
- Ability to read, interpret and compile information according to
prescribed methods
- Ability to use logic to problem solve and find solutions
Preferred Qualifications (please document on resume):
- Knowledge in accounts receivable
- Experience with University of Minnesota Finance policy
Pay and Benefits
Pay Range : $60,795 - $69,500; depending on
education/qualifications/experience
Time Appointment: 100% App ointment
Position Type : Civil-Service & Non-Faculty Labor
Represented Staff
Please visit the
Office of Human Resources website for more
information regarding benefit eligibility.
The University offers a comprehensive benefits package that
includes:
- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training
and degree-seeking programs supported by the Regents Tuition Benefit
Program
- Low-cost medical, dental, and pharmacy plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public Service Loan Forgiveness (PSLF)
opportunity
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling
at no cost
- Employee Transit
Pass with free or reduced rates in the Twin Cities metro
area
While our salary ranges provide a framework, it is important to
note that most of the
time, the initial pay may not reach the maximum of the range. This
approach ensures
that compensation reflects the value and unique contributions of
each candidate while
maintaining equity within our organization. As part of our
commitment to fair and
equitable compensation, please be aware that the salary offered to
incoming candidates
will be based on their individual credentials and experience.
How To Apply
Applications must be submitted online. To be considered for this
position, please click the Apply button and follow the
instructions. You will be given the opportunity to complete an
online application for the position and attach a cover letter and
resume.
Required application materials: Resume.
Additional documents may be attached after application by accessing
your "My Job Applications" page and uploading documents in the "My
Cover Letters and Attachments" section.
To request an accommodation during the application process, please
e-mail jobcentr@umn.edu.
Diversity
The University recognizes and values the importance of diversity
and inclusion in enriching the employment experience of its
employees and in supporting the academic mission. The University is
committed to attracting and retaining employees with varying
identities and backgrounds.
The University of Minnesota provides equal access to and
opportunity in its programs, facilities, and employment without
regard to race, color, creed, religion, national origin, gender,
age, marital status, disability, public assistance status, veteran
status, sexual orientation, gender identity, or gender expression.
To learn more about diversity at the U:
http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful
completion of a background check. Our presumption is that
prospective employees are eligible to work here. Criminal
convictions do not automatically disqualify finalists from
employment.
About University of Minnesota
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the
largest public research universities in the country, offering
undergraduate, graduate, and professional students a multitude of
opportunities for study and research. Located at the heart of one
of the nation's most vibrant, diverse metropolitan communities,
students on the campuses in Minneapolis and St. Paul benefit from
extensive partnerships with world-renowned health centers,
international corporations, government agencies, and arts,
nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by
Forbes as a Best Employer for Company Culture (2026), Best Employer
for Women (2023, 2025, 2026), and Best Employer by State
(2022-2026). In 2026, we also received Culture Excellence &
Industry Awards recognition for employee appreciation and work-life
flexibility.
