Position Title:
Receiving Clerk (SUNY EOP Intern)
Employment Status:
Student Intern (EOP Experiential Learning)
Department:
MCC Bookstore
Reports To:
Shipping & Receiving, Course Materials Manager, Bookstore Manager
Internship Overview
This internship is a structured experiential learning opportunity aligned with SUNY Educational Opportunity Program (EOP) requirements, combining supervised work experience with defined learning outcomes to support student development and career readiness.
Time Commitment & Hour Requirements
Weekly Hours: 10-15 hours per week
Total Hours: 150-180 hours per semester (aligned with SUNY EOP requirements)
Schedule determined in coordination with supervisor
Job Statement
The Receiving Clerk Intern supports the daily operations of the MCC Bookstore by assisting with order fulfillment, shipping, and inventory processing for textbooks, clothing, and gift merchandise.
Specific Functions & Responsibilities
- Sort orders by location and payment type
- Pick, fulfill, and process orders
- Prepare and box orders for pickup or shipping
- Unpack and process incoming shipments
- Stock merchandise and maintain organized inventory areas
- Assist with store pickup order management
- Perform additional duties as assigned
Learning Outcomes (SUNY EOP Aligned)
- Demonstrate effective professional communication skills
- Apply time management and organizational skills in a workplace setting
- Develop knowledge of retail inventory and logistics operations
- Provide quality customer service
- Demonstrate attention to detail and accuracy
- Apply problem-solving skills and initiative
- Exhibit professionalism and workplace responsibility
- Explore career interests in retail, logistics, or business
Supervision & Evaluation
- Receive ongoing supervision and mentoring from bookstore leadership
- Mid-semester and final evaluations will assess progress toward learning outcomes
- Completion of a reflection or summary of learning may be required for EOP
Qualifications
- EOP student
- Ability to work under pressure and meet deadlines
- Strong customer service skills
- Highly motivated, detail-oriented, and able to multitask
- Strong interpersonal communication skills
- Ability to lift up to 50 lbs and stand for extended periods
- Willingness to work evenings or weekends as needed