Box Office Associate (Part-Time/OPS)

Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University.

Responsibilities

Box Office Associates interact with museum visitors and play an important role in providing an excellent customer service experience.

Responsibilities include:

• Process phone and in-person ticket sales using computer-based ticketing software for live performances, films, lectures, and special events.
• Efficiently handle cash and card transactions.
• Ability to problem-solve ticket issues as needed.
• Answer guest inquiries whilst providing information on all ticketed events, prices, and special promotions.
• Organize and distribute “will-call” tickets at performance time.
• Assist with compiling sales reports and mailing lists.
• Assist with ushering as needed at performance times.

As needed:

• Assists with emergency situations by communicating with the appropriate point of contact.
• Escorting staff and guests as assigned.

Qualifications

• High school diploma or equivalent
• Ability to:
  • Use Microsoft 365 and a ticketing system.
  • Accurately handle payment types.
  • Stand and sit for long periods.
  • Ascend/descend stairs.
  • Lift up to 25 lbs.

Preferred Qualifications

• Previous experience or knowledge of web-based computer ticketing systems such as Tessitura
• Experience with Microsoft 365
• Verbal fluency in additional language(s) besides English
• Knowledge of theatre etiquette and procedures

Contact Info

For more information or technical assistance, please contact Ringling Human Resources via email at HR@ringling.org or by calling 941-358-2773.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15.45 per hour (24 hours per week)

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information and provide both a resume and cover letter. Please note that applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

• This is an ongoing OPS/Part-Time job
• This position requires successful completion of a criminal history background check to include fingerprinting.
• Work Location: Sarasota, FL
• Employees are required to adhere to the business dress standards.

Working Hours

• Thursday, Friday, and Saturday 9:00 AM - 5:30 PM.
• This may include working evenings, weekends, and holidays based on the needs of The Ringling and the performance schedule.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.