Position Summary

Customer service duties including assisting patron over the phone and in-person with performance questions, as well as ticket sales, exchanges, and donations. Gives tours of the facilities and provides patrons with directions to the building.

Additional responsibilities: sells merchandise during some PAC-sponsored events (inventory, sales, and balancing merchandise bank); sorts and distributes incoming mail and preps outgoing mail for pick up; prepares and files forms as directed by Box Office Manager; maintains brochure display in lobby.

• Prior customer service and cash handling
• Proper phone etiquette
• Effective communication skills, both written and verbal
• Professional appearance
• Interest in the arts and music is preferred
• Microsoft Office proficiency