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Company Description
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join Harvard University Health Services (HUHS)
Harvard University Health Services (HUHS), part of University Central Administration (CADM), is the on-site multi-specialty medical practice and health administration for the Harvard community. It provides care to students, faculty, staff, eligible post-docs, retirees, and their dependents. HUHS also manages two university-owned health plans, HUGHP and SHIP, and collaborates with other departments to address public health needs.
Job Description
Serves as the initial onsite responder for building conditions affecting patient care, clinical and building operations. Provides frontline building operations and central services support for HUHS locations, including routine inspections, basic upkeep, minor finish repairs, deliveries, room and furniture support, and coordination of service requests.
Job-Specific Responsibilities:
Transports medical records, medical supplies, mail, laboratory specimens, vaccines, , equipment, and other materials between HUHS locations, satellite clinics, and other facilities in accordance with applicable policies and procedures.
Operates the HUHS van and keeps it clean and organized, including coordinating routine vehicle servicing, inspections, oil and filter changes, and seasonal care through University Transportation Services or other designated service providers.
Performs routine visual inspections and preventative building upkeep of assigned spaces, and troubleshoots and reports conditions that may affect safety, comfort, cleanliness, access, or operations.
Assesses and triages observed building conditions, including leaks, unusual temperatures, electrical or equipment concerns, damaged fixtures, and access issues.
Performs basic corrective actions or temporary measures within the scope of the position, and takes reasonable steps to protect people, property, and operations.
Uses general knowledge of building systems and operational procedures to identify the appropriate point of contact for specialized assistance and coordinates specialized building service work with Harvard University Campus Services and outside vendors or contractors.
Performs miscellaneous finish and carpentry work, including drywall patching, painting, improvements to offices and clinical spaces, installation of approved wall-mounted equipment, and adjustment or replacement of door and cabinet hardware.
Works independently and collaboratively with Central Services staff to carry out departmental responsibilities, including unloading trucks, moving furniture and supplies, preparing rooms, and responding to requests for assistance.
Provides access and basic information to vendors and contractors; observes work in progress when appropriate, documents or reports issues, and verifies that assigned work appears to be completed before closing or escalating the service request.
Places authorized temporary controls, signage, or notifications when necessary to help protect staff, patients, visitors, equipment, and facilities until qualified assistance is available.
Maintains basic supplies, tools, and materials used for routine building-support activities and reports replenishment needs.
Performs other job-related duties as assigned, including cross-training to support the Central Services team during team absences.
Adheres to the expectations and professional responsibilities of the department.
Employs the standards, practices, and procedures of the department.
Completes and complies with HUHS training requirements including HIPAA Privacy and Security.
Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.
Working Conditions:
Work is performed in offices, clinical areas, storage areas, loading areas, garages, and other University or healthcare facilities.
May handle packages, supplies, medical materials, laboratory specimens, and other items in accordance with applicable safety and infection-control procedures.
Emergency Status Designation: Critical personnel - may be required to work early mornings, evenings, weekends, holidays, or during emergency or operational situations, based on department needs.
Physical Requirements:
Must be able to perform all duties in a facilities environment that includes exposure to loud noises, temperature extremes, inclement weather conditions, airborne particles, vibration, hazardous materials.
Must be able to maneuver in small/confined spaces, stairs, ladders, etc.; requires stooping, bending, climbing, reaching, lifting, and carrying; working from ladders, and lifting carrying objects weighing up to 60 pounds.
Required to wear personal protective equipment and clothing when appropriate.
Qualifications
Basic Qualifications:
High school diploma or equivalent.
Previous experience in building services and support, or logistics.
Basic computer proficiency, such as use of Microsoft Office Suite.
Valid driver's license and ability to operate a university vehicle in accordance with applicable policies.
Ability to lift and transport materials weighing up to 60 pounds, with or without reasonable accommodation.
Additional Qualifications and Skills:
Experience working in a healthcare, clinical, or educational environment.
Experience coordinating work with internal departments, vendors, contractors, or service providers.
Proficient with common hand tools.
Strong time management and organizational skills; able to manage multiple priorities in a fast paced, customer focused environment.
Professional demeanor and appearance; strong customer service orientation and follow-through with colleagues, vendors, and residents.
Able to handle complex and confidential information.
Certificates and Licenses:
Valid driver's license required.
Additional Information
Standard Hours/Schedule: 40 hours per week, Monday - Friday, 7:00am - 4:00pm
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening: Identity, Criminal, MVR, and References
Orientation & Review Period: 3 months
Other Information:
Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.
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Work Format Details
This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 052. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
Harvard University offers a diverse range of job and work opportunities across various categories, reflecting its status as a leading academic and research institution. These opportunities cater to different skill sets, academic backgrounds, and career stages. Harvard University Academic Positions - click here . Harvard University Staff Jobs - click here . The main types of jobs and work opportunities at Harvard: 1. Faculty and Academic Positions Tenure-Track Faculty : These roles include assistant, associate, and full professors across Harvard’s schools (e.g., Faculty of Arts and Sciences, Harvard Medical School, Harvard Business School). Faculty engage in teaching, research, and service. Qualifications typically include a Ph.D. or equivalent terminal degree, a strong research portfolio, and teaching experience. Openings vary by department and school, with competitive hiring processes. Non-Tenure-Track Faculty : Includes lecturers, preceptors, and visiting professors. These roles focus primarily on teaching or short-term research projects and may require a Ph.D. or significant expertise in the field. Research Appointments : Postdoctoral fellowships, research associates, and scientists work on cutting-edge research in fields like medicine, engineering, humanities, and social sciences. These positions often require advanced degrees and are funded through grants or specific research programs. 2. Administrative and Professional Staff Administrative Roles : These include positions in academic administration (e.g., deans’ offices, registrar, admissions), student services, and program management. Examples include academic program coordinators, admissions officers, and financial aid advisors. These roles often require a bachelor’s or master’s degree and relevant experience. Professional Staff : Harvard employs professionals in areas like human resources, finance, communications, development (fundraising), and alumni relations. Examples include HR specialists, financial analysts, and marketing managers. These positions typically require specialized skills or certifications. Executive and Leadership Roles : Senior positions like directors, department heads, or executive administrators oversee operations in specific units or schools. These roles demand extensive experience and leadership skills. 3. Research and Laboratory Staff Research Support Staff : Includes lab managers, research technicians, and data analysts who support faculty and postdoctoral researchers in labs across disciplines like biology, chemistry, physics, and medicine. These roles often require technical skills, such as proficiency in lab equipment or data analysis software. Clinical Research Roles : At Harvard Medical School and affiliated hospitals, clinical research coordinators and specialists support medical and health-related studies. These positions may require certifications like Good Clinical Practice (GCP) training. 4. Technical and IT Staff Information Technology : Harvard employs IT professionals for roles like systems administrators, software developers, cybersecurity analysts, and data scientists to support its technological infrastructure. These positions require expertise in areas like cloud computing, AI, or network management. Library and Information Services : Harvard’s extensive library system hires librarians, archivists, and digital resource specialists. These roles often require a master’s degree in library science or related fields. 5. Support and Operations Staff Facilities and Operations : Includes roles in maintenance, custodial services, groundskeeping, and security. These positions ensure the smooth operation of Harvard’s campus and may not require advanced degrees but often need specific training or certifications. Dining and Hospitality : Harvard’s dining services employ chefs, food service workers, and catering staff to support campus dining halls and events. Administrative Support : Roles like executive assistants, office managers, and receptionists provide critical support to departments and faculty. 6. Student and Temporary Opportunities Student Employment : Harvard offers on-campus jobs for students, including work-study positions in libraries, dining halls, labs, and administrative offices. These roles are typically part-time and designed to accommodate academic schedules. Temporary and Seasonal Work : Temporary roles, such as event staff or short-term project assistants, are available for non-students as well. These are often listed through Harvard’s temporary staffing services. 7. Medical and Healthcare Roles Clinical and Healthcare Staff : Through Harvard Medical School and affiliated hospitals (e.g., Massachusetts General Hospital, Brigham and Women’s Hospital), opportunities exist for physicians, nurses, medical technicians, and other healthcare professionals. These roles require medical licenses or certifications. Public Health Professionals : The Harvard T.H. Chan School of Public Health employs researchers, policy analysts, and program managers focused on global health initiatives. 8. Creative and Media Roles Arts and Culture : Harvard’s museums (e.g., Harvard Art Museums) and cultural institutions hire curators, educators, and exhibition staff. The American Repertory Theater employs artists, stage managers, and production staff. Communications and Media : Roles in writing, graphic design, social media, and public relations support Harvard’s outreach and branding efforts. Key Characteristics of Harvard Jobs Diversity of Roles : Harvard’s workforce spans academic, administrative, technical, and operational functions, with opportunities for both entry-level and highly specialized professionals. Competitive Benefits : Harvard offers comprehensive benefits, including health insurance, retirement plans, tuition assistance, and professional development. Faculty and staff also gain access to Harvard’s libraries, museums, and cultural events. Global Impact : Many roles, especially in research and public health, contribute to global advancements in knowledge and policy. Location : Most positions are based in Cambridge or Boston, Massachusetts, with some remote or hybrid options, particularly for administrative and IT roles. How to Find Opportunities Harvard Careers Portal : The primary resource for job listings is Harvard’s Human Resources website (hr.harvard.edu/jobs), which lists openings for faculty, staff, and temporary roles. School-Specific Listings : Each Harvard school (e.g., Harvard College, Harvard Law School) may post specialized positions on their websites. Networking and Referrals : Many academic and research roles are filled through professional networks or direct outreach to departments. X Platform : Searching for “Harvard University jobs” on X can reveal real-time discussions, job postings, or employee experiences, though these should be verified through official channels. Additional Notes Qualifications : Requirements vary widely. Faculty roles typically need advanced degrees, while support roles may prioritize experience or specific skills. Work Environment : Harvard emphasizes diversity, inclusion, and collaboration, with opportunities for professional growth and community engagement. Application Process : Most positions require an online application through Harvard’s careers portal, including a resume, cover letter, and sometimes additional materials like teaching statements or research portfolios.
