Business Analyst

Job Description

Business Services

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Generous superannuation provisions (up to 6.75% employer contribution)
• Salary p.a, $95,784-$115,199, based on skills and experience
• Fixed-Term position until 25 June 2027
• 37.5 hours per week

Kia hiwa rā, kia hiwa rā! He hiahia, he pūkenga nōu ki te mahi a te Business Analyst? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

As a proactive and delivery-focused Business Analyst, you will support discovery, analysis, and solution shaping across UC’s collaboration environment, with a strong focus on SharePoint Online and Microsoft Teams. You will work closely with stakeholders and technical teams to understand current challenges and define clear, actionable requirements that support the migration from on-premises file storage and unstructured document libraries within Teams sites to SharePoint Online.

This role will contribute to the development of UC’s SharePoint Design and Build practices, ensuring solutions are user-centric, well-structured, and aligned to consistent information architecture and permissions models that support a sustainable and governable environment.

You will play a key role in bridging business needs and technical delivery, ensuring that requirements are clearly defined, well understood, and aligned to both user outcomes and technical feasibility. With a strong focus on customer experience, you will help shape solutions that are intuitive, practical, and fit for purpose.

Utilising your experience in discovery and stakeholder engagement, you will facilitate workshops, guide discussions, and work through ambiguity to define problems, opportunities, and future-state requirements. You will ensure that business needs are translated into structured artefacts, including user stories, process maps, and supporting documentation that enable efficient delivery.

Committed to continuous improvement, you will support ongoing refinement of ways of working, contribute to retrospectives, and help identify opportunities to enhance processes, tools, and user experience across SharePoint Online and Microsoft Teams.

Work closely with stakeholders to deliver discovery and analysis for migration planning, producing clear, structured documentation that enables effective delivery. Create and maintain high-quality business analysis artefacts and documentation to support both project delivery and ongoing support.

Mōu | Who You Are

The Business Analyst plays a key role in supporting digital initiatives and delivery across Digital Services through discovery, analysis, stakeholder engagement, and documentation activities. You will also be able to demonstrate experience in:

• A minimum of 5 years of recent business analyst experience in a business analysis role within a large organisation.
• Experience in requirement gathering, gap analysis, data modelling and analysis, system/process analysis and user journey mapping.
• Proven experience in delivering digital solutions.
• Excellent writing skills, including the production of business requirements in the form of user stories, work stream documents, and detailed reports.
• Excellent documentation, planning, organisational, and time management skills.
• Familiarity with Agile delivery methodologies and iterative delivery practices.
• Competency in te reo Māori me ōna tikanga is an advantage.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.