JOB SUMMARY

The Business Analyst II is responsible for assigned function business process analysis for functional development and implementation of Information Management Systems (IMS).

(Talent Engagement, Finance, Student Administration).

ESSENTIAL FUNCTIONS

• Perform comparative analysis of assigned function current procedures and IMS system best practices.
• Provide subject matter expertise for successful product implementation, enhancements and/or upgrades.
• Participate in IMS assigned-function training in order to assist in the integration and implementation processes.
• Review HCCS business process and compares with IMS system to determine functionality gaps, and work with designated HCC personnel to identify appropriate changes in the business processes and/or required software modifications.
• Confer with technicians, programmers, and database analysts to run tests, and ensure that business processes are operating correctly.
• Develop appropriate test cases necessary to perform validation testing on all required HCC modifications, customizations, fixes, interfaces, and patches.
• Conduct or facilitate testing for Quality assurance purposes.
• Create, export, and filter information to make it user-friendly.
• Write step-by-step instructions, test IMS patches and produces query reports.
• Build and maintain table values in assigned IMS.
• Analyze and evaluate assigned functions processes and new requirements to develop and integrate new solutions within assigned IMS.
• Provide direction to IT technical staff for programming and system needs.
• Handle sensitive information in a professional and confidential manner.

QUALIFICATIONS

Education & Experience

• Bachelors degree from an accredited institution in Human Resources, Business, Accounting, Finance, Computer Science, Information Management or a relevant field
• 4 years directly-related work experience may be substituted in lieu of required degree
• 5 years experience in the use of personal computers (including client-servers/ Web) for business (functional) applications, including experience in the assigned business function required; including 1 year of Business Analyst experience
• Experience in higher education institution or community college environment, facilitating training classes and UPK system in assigned function, or HCC experience preferred

Licensing & Certification

• Valid Texas Driver License

Special Skills

• MS Office Programs
• Information Management Systems
• Budget Management

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.