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University of New South Wales

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Kensington campus

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"Business Analyst"

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Business Analyst

Job Description:

  • Employment Type: 12 month fixed term role, Business Analyst, UNSW IT
  • Starting salary $127351 plus super and leave loading
  • Location: Kensington campus in NSW (Hybrid Flexible Working)

About UNSW:

UNSW isn’t like other places you’ve worked. We’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

The role of Business Analyst reports to the Sub Domain Technology team (Lead Business Analyst) and will liaise heavily with the Project Manager/Scrum Master for daily work allocation. The Business Analyst has no direct reports.

Specific accountabilities for this role include:

  • Provide leadership, guidance, advice and business analysis quality assurance to the team assigned to the project which the Business Analyst has a role.
  • During project initiation, recommend an appropriate business analysis approach, toolsets and deliverables to be adapted by the system/project owner(s).
  • Gather, evaluate and document business requirements for one or more systems or process areas.
  • Investigate, analyse and document business processes and the underlying business model for a system or process area and identify areas of process improvement.
  • For project engagements, develop the functional designs and specifications for particular processes or services.
  • Proactively identify and document possible software improvement areas using a gap analysis methodology.
  • Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts and estimate cost and business savings.
  • Research 3rd party software solutions and perform in-depth analyses to assess their suitability to meet UNSW business requirements.
  • When required, act as a Scrum Master or Project Manager on specific engagements, typically on very small 2-4 person teams, where the BA is taking a lead role. In this capacity, team facilitation, planning and reporting may fall to the BA.
  • Build and execute product functional test plans prior to release to end-users.
  • Develop operational and user guides and develop and deliver end-user training.
  • Provide functional level 2 support to system and process owners on business processes, implement functionality, and business system capabilities.
  • When required, contribute to the definition of a significant issue or business need; and, on project assignments, assist a Project Manager with the planning of business analysis services.

Your skills and experience:

  • Relevant tertiary qualifications and/or equivalent level of knowledge gained through a combination of education, training and/or experience in a similar role.
  • A minimum 3 years professional experience in business systems analysis or equivalent business experience, including well-developed business and needs analysis skills.
  • Knowledge and understanding of project management methods, tools and the software development lifecycle (SDLC)
  • Demonstrated experience in agile ways of working and the ability to drive adoption within team.
  • Knowledge and competency in the use of professional business analysis techniques and methods (e.g. Human Centered Design, Use Case Analysis, UML).
  • Well-developed skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools (e.g. Visio), presentation tools (e.g. PowerPoint) and project management tools (e.g. MS Project).
  • Previous experience working in an Estate Management applications development environment (Archibus, Tririga, GIS, Yardi) and/or a web services environment.
  • Demonstrated commitment to success in providing effective solutions to business needs.
  • Excellent oral and written communication and interpersonal skills.
  • Demonstrated ability to build and maintain strong customer relationships with a diverse range of stakeholders.
  • Proven ability to show initiative with strong analytical and problem-solving skills with the ability to work autonomously and as part of a collaborative and multifaceted team.
  • An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.

Benefits and Culture

  • Flexible Working Options (work from home, flexible hours etc)
  • Career development opportunities
  • 17% Superannuation contributions and additional leave loading payments
  • Additional 3 days of leave over Christmas period
  • Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

Contact: Jen MacLachlan, Senior Talent Acquisition – IT Portfolios j.maclachlan@unsw.edu.au

*Please note applications sent directly to the contacts above cannot be accepted.*

Applications close: Wednesday 19th of Nov at 11.30pm

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

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