"Business Analyst"

PRIMARY DETAIL

• $111,643 - $121,045 per annum (HEW Level 7) + 17% superannuation and annual leave loading
• Fixed-term Contract, 8 Months
• Macquarie University, Wallumattagal Campus, North Ryde

As part of our 2025–2030 Digital Health Vision, we are committed to creating a seamless, personalised Patient Health Journey. For which we are now seeking a talented Business Analyst to join the MQ Health team and play a critical role in a major digital health initiative. This is an exciting opportunity to be part of a landmark program that will reshape how we deliver patient care, enhance clinical workflows, and harness technology to drive better health outcomes.

As the vital bridge between the IT Health team and the hospital's clinical and administrative departments, you will collaborate with key business stakeholders to gather requirements and ensure that technology solutions align with business needs. If you're passionate about using technology to transform healthcare and want your work to have genuine, lasting impact, this is the role for you.

About the Role

Reporting to the Program Manager, the Business Analyst will elicit, analyse, and validate functional and non-functional business and system requirements in conjunction with key stakeholders across MQ Health, and assist in the scoping and implementation of IT projects that enhance healthcare delivery and operations. Key responsibilities include:

• Defining and mapping current and future state processes to support health-related IT projects and digital transformation initiatives across MQ Health.
• Understanding existing clinical and operational processes and pain points, identifying opportunities for improvement through technology and mapping current and future state processes.
• Collaborating with clinical and business stakeholders to gather requirements, critically evaluating information to determine scope and vision in alignment with MQ Health's strategic goals.
• Translating business requirements into technical specifications, working closely with vendors and solution architects to ensure alignment with healthcare IT platforms and applications.
• Creating and reviewing test cases and undertaking testing activities following MQ IT project methodologies to deliver high-quality solutions.
• Identifying suitable options to address complex healthcare business requirements and developing appropriate documentation, diagrams, and feasibility assessments.
• Mapping functional and non-functional requirements and conducting gap and impact analyses to ensure high-quality, end-to-end processes that adhere to healthcare regulatory and compliance standards.
• Building and maintaining effective relationships with clinical staff, health administrators, IT teams, and external delivery partners, communicating technical information clearly to both technical and non-technical audiences.
• Raising risks and issues to appropriate project/program members and supporting the management of controls or mitigation actions.

About Us

Macquarie University Health is a trailblazer in healthcare, education and research. It is Australia's first and only fully integrated academic health sciences centre brings together Macquarie University Hospital, Clinics and the Faculty of Medicine, Health and Human Sciences at Macquarie University.

Macquarie University has always been a place of innovation and discovery. As a world-leading institution, we pride ourselves on being at the forefront of learning, teaching, and discovery across a broad range of fields, with a mission of service and engagement.

About You (Selection Criteria)

You are a collaborative, detail-oriented Business Analyst with a passion for leveraging technology to solve complex problems in healthcare. You thrive in environments where your work has tangible impact on operational excellence.

• A degree or equivalent experience in information management, computing science, software engineering, or a related discipline.
• Demonstrated experience in investigating and analysing business requirements to identify efficiencies and gaps and designing and mapping process improvements, ideally within a healthcare or clinical setting.
• Excellent interpersonal and communication skills with the ability to engage and facilitate effective conversations with diverse stakeholders, including clinicians, procurement teams, and non-technical audiences.
• Strong business and technical analytical and problem-solving skills, with the ability to grasp complex healthcare challenges and explain them in clear, straightforward terms.
• Understanding of Agile Project Management principles and practices, with hybrid project experience.
• Knowledge and experience across all phases of IT projects, including requirements analysis, design, build, testing, and defect management.
• Advanced Excel and Jira skills, proficiency in defining business and system requirements and translating these into workable solutions, including formatting requirements documentation for vendor RFT processes.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close

Applications will close on Friday 27th March at 11.55PM (AEST), please note we reserve the right to progress or decline an application prior to the application closing date.

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University:

• Flexible, hybrid work arrangements
• 17% Superannuation
• Subsidised onsite parking options
• Extensive training and professional development programs
• Onsite childcare facilities to support working parents
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at our Sport & Aquatic Centre
• Access to an Employee Assistance Program for free and confidential support
• Convenient onsite GP, imaging, and physiotherapy clinics