Facilitates and occasionally leads or champions the effort to
document business requirements with sign-off by business
stakeholders, recommends business process redesign where
applicable
Designs high quality business systems solutions by identifying
and evaluating options; preparing functional specifications and
configuring the system; resolving solution issues; serving as a
bridge between the business and the project team; creating and
delivering related user documentation and end-user training
Verifies business systems solutions by creating test plans and
scripts; conducting unit and integration testing in conjunction
with customers using QA processes
Maintains delivered solutions by supporting configuration for
existing applications; implementing improvements
Maintains business systems standards by applying project
management methods, tools and processes as best practice
frameworks
Participates in system patches and upgrades, and other support
activities as needed
Leads technical projects and may supervise staff
Responsible for other reasonable, related duties assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Full working knowledge of job responsibilities, procedures and
best practices
- Ability to be considered a resource for others, helping to
clarify problems, adapting and/or modifying established approaches
as needed
- Ability to identify and selects appropriate tools, data, and
analysis techniques to diagnose problems and develop solutions
- Ability to participate in development of improvements and help
implement change
- Actively seeks help in gathering resources, soliciting input,
and using a variety of techniques to reach a solution
- Ability to lead groups through the process of problem solving,
soliciting ideas and opinions to form recommendations or action
plans, while working to identify and solve issues within the
group
- Ability to translate technical or procedural information into
specifications or action plans and to convey technical or complex
information to others in non-technical terms
- Ability to assist in formulating recommendations on difficult
problems, and to make recommendations for solving problems of
moderate complexity
- Ability to establish and lead project timelines or short-term
goals
- Ability to motivate others towards completion of tasks and
assignments
- Ability to seek opportunities and sets some goals for own
development
- Ability to often prioritize own work
- Anticipates consequences of actions, potential problems, or
opportunities for change
- Understands and follows standard operating procedures
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to
do the work. However, there may be some walking; standing; bending;
carrying of light items, such as papers, books, or small parts; or
driving an automobile. No special physical demands are required to
perform the work.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a
Microsoft Windows environment, calculator, phone and other general
office equipment
- Interface with internal and external contacts as needed to
carry out the functions of the position
- Work is performed in a climate-controlled office with minimal
exposure to safety hazards
- Required to work on-call and after hours as needed and on a
rotating schedule
- Travel within LSC campuses/locations may be required
- May regularly travel to different LSC locations
- May be fully reassigned to other LSC locations if
necessary
- May need to work weekends and outside of core business hours if
necessary
REQUIRED QUALIFICATIONS:
- Bachelor's degree and at least 5 years of experience with
IT/application support and 4 years of experience with data
analysis, or an equivalent combination of education and
experience
- Experience with PeopleSoft 9.x or greater
- Experience with PeopleTools 8.5x or greater
- ITIL Foundation Certification or industry recognized equivalent
experience
- Certified Associate Business Analyst (CABA) or industry
recognized equivalent experience
PREFERRED QUALIFICATIONS:
- Certified Associate in Project Management (CAPM)
- End-user training experience
- End-user support experience
Salary
Hiring salary range is: $80,523 - $92,601
Lone Star College provides a hiring salary range for all posted
full-time non-faculty positions. Where your salary offer would fall
in that range is determined by your related experience and
education. Should you receive an offer of employment from Lone Star
College, the resume submitted in the application process will be
utilized to calculate your salary offer. The information outlined
below will provide the Office of Human Resources everything needed
to determine an accurate starting salary.
Your resume should provide a complete picture of your work
experience. The resume should include the following information for
each position listed:
- Length of time (specific months and years) of employment
- If the position was full time or part time
- If the position was paid or unpaid
- Level of degree completed including date earned.
- Unofficial transcript for highest earned degree
Additionally, any certifications listed as required or preferred in
the Lone Star College job description should be included in the
resume submitted.
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part
of an organization that offers a supportive, collegial work
environment and excellent work/life balance. This includes a full
comprehensive and competitive benefits package, a generous number
of paid holidays and vacation days, wellness programs, tuition
waiver, professional development opportunities and more.
Special Instructions
Go to the Job Search page, click on `My Activities¿ at the top of
the page. Under My Cover Letters and Attachments you will click on
`Add Attachment.¿ Please be sure to put the Job ID# in the title
once you name your file for cover letters only, unless you attached
your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty,
Adjunct Faculty, Instructor), please ensure you include the
following to be considered: Resume/CV, Cover Letter, Teaching
Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters
or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email,
mail, or hand delivered.
Postings for part-time and adjunct positions are active for the
academic year. By selecting the option to receive notifications on
your profile, you will begin receiving electronic communication
regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by
phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which
Lone Star College provides the federal government with information
from each new employee's Form I-9 to confirm that the employee is
authorized to work in the United States.
More information on the E-Verify program is available at
www.dhs.gov/E-Verify .
Lone Star College is an EEO Employer. All positions are
subject to a criminal background check.
