Business Analyst

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For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

About the Office of the Registrar:

The Office of the Registrar (RO) contributes to Toronto Metropolitan University’s bold vision by providing the bedrock of innovative systems and structures required to build a world-leading institution. Every member of the university community is an RO client. The RO is involved in the entire academic experience of the student body from admission through to graduation, providing reliable support through a wide range of services and safeguarding the integrity of the university’s policies and student records. We provide expert guidance to academic leaders regarding student recruitment, admissions, student financial services, student fees, new programming initiatives, transfer credit, course offerings, grading processes, scheduling, academic policy and curriculum management.

The opportunity

The Business Analyst utilizes their business knowledge and analytical skills in combination with their experience and understanding of data structures to provide support to the Oracle/PeopleSoft Campus Solutions System user community. The incumbent determines and analyzes functional requirements in collaboration with functional users, develops functional specifications for the technical group Computing & Communications Services (CCS) for new functions and/or processes. The successful candidate acts as a bridge between the technical support area and the functional user community and supports functional users in problem solving and troubleshooting system issues.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Post-secondary degree in Information Technology or related field with a minimum of one additional year of training in database management and processing of mass data sets.
• Minimum of five (5) years experience in a business systems environment with a solid understanding and command of systems analysis, design and SQL.
• Minimum five (5) years experience analysing user requirements and excellent problem-solving skills in a large integrated Oracle/PeopleSoft systems environment (Campus Solutions preferred) with minimal assistance or direction.
• Superior analytical, research, problem solving, judgement and decision making skills are required to troubleshoot issues, to interpret functional users’ needs and identify the root cause of issues; to develop user friendly processes and procedures.
• Excellent communication, administrative, organization, problem solving, and analytical and reasoning skills.
• Demonstrated ability to work collaboratively and independently within a team environment.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Note

• Candidates may be asked to demonstrate qualifications through an occupational test.
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.

Position # 20000029

Department: RO- Business Systems
Reports to: Assistant Director, Business Systems
Work Location: Hybrid
Vacancy type: Term. This is an existing vacancy
Employee Group: OPSEU
Start date: ASAP
End Date: October 29, 2027
Hours of Work: 36.25
Grade: 15
Salary Scale: $101,232.42 - $128,238.22
Hiring salary range: $101,232.42 - $110,619.42

Additional Notes

• An equivalent combination of education and experience may be considered.
• As part of the selection process, candidates may be required to complete an occupational assessment.
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please reach out to: hr@torontomu.ca. All information received in relation to accommodation will be kept confidential.