Position Classification Title

IT Applications Professional, Application Programmer Analyst

FLSA

Exempt

Position Class

89658

Position Overview

Join the Ramily!

Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks

Position Summary

Join the Ramily! The Office of Information Technology (OIT) at Winston-Salem State University is seeking a knowledgeable and service-oriented Business Application Programmer Analyst. OIT works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston-Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services. This position serves as a member of the Banner Applications Solutions (BAS) programming team supporting the University’s ERP administrative application suite, Ellucian Banner, and related ancillary platforms which may include DegreeWorks, Ellucian Ethos, Canvas (via Ellucian ILP), Slate, and Parchment, along with other enterprise applications. The Business Application Programmer Analyst provides programming, application, and technical support primarily for Enrollment Management offices, including Admissions and the Registrar, and may also support Human Resources, Finance, and Administration functional areas.
This position is 100% onsite work. Applicants must be available for 100% onsite work.

Responsibilities of the Business Application Programmer Analyst:

• Translate functional requirements into detailed technical design specifications using department standards.
• Design, build, and modify applications to solve moderately complex problems.
• Configure and test ancillary applications according to technical specifications.
• Create and maintain documentation for analysis, design, development, unit testing, and implementation activities.
• Research, review, and test technology solutions, application upgrades, programming methods, and concepts to evaluate applicability to the environment.
• Communicate ideas, requirements, application behavior, and design concepts through written and verbal communication.
• Provide estimates for development tasks throughout the full Software Development Life Cycle (SDLC).
• Document incidents and service requests through the ticketing system.
• Identify trends in recurring problems and take action to prevent future occurrences.
• Make recommendations for technical modifications to proactively reduce future issues.
• Consult with clients, technicians, and other analysts to provide solutions, resolve technical issues, and ensure client satisfaction.
• Review and discuss application upgrade release notes and related documentation with the analyst to plan upgrades, rollouts, and implementation activities.
• Confer with the analyst to understand requirements and identify needed changes or enhancements to existing programs.
• Resolve questions regarding program intent, data input, output requirements, and internal checks and controls.
• Establish and maintain regular communication with assigned business units.
• Stay informed of business unit needs, cycles, and priorities to ensure alignment of technology solutions.
• Develop project plans, establish milestones, and drive project progress.
• Maintain accountability for keeping projects on schedule and within scope.
• Anticipate potential project issues and lead collaborative efforts to avoid or address problems.

Position Information

Position Number
071011

Working Position Title
Business Application Programmer Analyst

Building and Room No.
Elva Jones Computer Science Building, Suite#1100

Appointment Type
Permanent Full-Time

If Time Limited.
No

Appointment Length.
12 months

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies
Not Mandatory

Normal Work Schedule
Monday-Friday, 8:00 am – 5:00 pm.

Department Required Skills

• Bachelor’s degree in a discipline related to the area of assignment, or equivalent combination of training and experience from appropriately accredited institutions.
• Experience with Banner Registrars/Admission/Financial Aid (Enrollment Management) modules (or comparable ERP System)
• Minimum of 3-5 years of Banner Registrars/Admission/Financial Aid experience (or comparable ERP System) in a business systems analyst role.
• Demonstrated experience with project management, business process methodologies, data integration, or data extraction and reporting tools

This position is 100% onsite work. Applicants must be available for 100% onsite work.

Preferred Years Experience, Skills, Training, Education

• Strong proficiency in SQL, PL/SQL, and relational database design principles
• Experience with system integrations, APIs, and middleware technologies (e.g., Ethos)
• Experience developing or supporting applications in Linux/Unix environments
• Working knowledge of the software development lifecycle (SDLC) and change management practices
• Demonstrated ability to troubleshoot, debug, and resolve complex technical issues across multiple systems
• Experience with reporting and analytics tools (e.g., WebFOCUS, Edify, Power BI, or similar platforms)
• Familiarity with version control systems (e.g., Git)
• Strong understanding of data security, access controls, and compliance standards
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders
• Experience working in a higher education or public sector environment
• Ability to manage multiple priorities and work both independently and collaboratively as part of a team

Required License or Certification
Valid US Driver's License
No
Commercial Driver's License Required
No
Physical Required
No

Posting Details
Internal Posting Only
No
Time Limited Position
No
Salary
Commensurate with education and experience
Open Date
03/26/2026
Open Until Filled
Yes