"Business Development Manager (Lifelong Learning Programmes), SCALE"

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

SCALE-Lifelong Learning Programme is a Unit within SCALE that offers both credit bearing and non-credit bearing programmes that incubates innovative curriculum and delivery structures for our participants, who come from a diverse range of age-groups, countries, and industries. This is a rare opportunity to contribute to the building of a unique set-up that seeks to transform the way higher education is delivered. If you thrive in an environment that values disruptive thinking and innovative problem-solving, and would love to do purposeful work that can impact education and employability, join us in our mission to build great products that shapes aspirations and livelihoods!

About the Role

To augment our manpower resources in the School, we are looking for a Business Development Manager who will support our business expansion globally, particularly in China, India and Southeast Asia.

Reporting to the Associate Director, the successful candidate will need to have a mindset of problem-solving and consultative customer outreach and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment. The successful candidate will also be result-oriented, have a clear vision, have a keen read of the market, be able to put together a scalable business strategy including how to grow the sales pipeline, engage with clients and be capable of building successful long-term relationships.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties and Responsibilities:

• Define opportunities and engagement plans, manage the sales cycle from lead generation to deal closure, building effective buying relationships, and comfortable positioning of NUS’s products in the right channels
• Lead demand-side engagements across opportunities, building relationships and trust, fostering collaboration and customer experience
• Become the voice of the customer internally, sensing customer needs and external market changes and communicating these insights across the organisation
• Build strong relationships cross functionally, work closely with the SCALE’s corporate functions, IT & eLearnin