Business Manager, Information and Technology Services

Lehigh University's Information and Technology Services (ITS) division keeps a research-intensive university running and the Business Manager role sits at the center of making that happen. If you thrive on bringing order to complexity and want your operational expertise to directly support academic and research excellence, this is a role worth your attention.

Position Number: S77690

This position is a Grade: 9 - 40 with an approximate salary range of $56,030-$68,190 and is subject to change based on experience, skills and qualifications.

What You'll Own

• Coordinate the full range of departmental business and administrative functions across ITS, ensuring day-to-day operations align with University policies and procedures
• Manage financial transactions, purchasing activity, and vendor relationships, supporting accurate and timely processing across the division
• Administer contracts and service agreements, serving as a key point of contact for internal and external partners on procurement and compliance matters
• Prepare operational and financial reports that equip ITS leadership and the Director, Administration & Planning with the information needed to make sound decisions
• Monitor budget activity, track expenditures, and flag variances to support sound fiscal management across ITS cost centers
• Support planning and coordination of divisional initiatives, including scheduling, documentation, and follow-through on action items for ITS leadership
• Liaise with central University departments — including Finance, Procurement, and Human Resources — to ensure ITS administrative needs are addressed in a timely manner
• Identify opportunities to streamline administrative workflows and contribute to continuous improvement across ITS business operations

What You Bring

• Bachelor's Degree in Accounting, Business Administration, or related field
• Three to five years of work related experience
• Demonstrated experience in business administration, financial coordination, or operational management — ideally within higher education or a comparably structured organization
• Solid working knowledge of purchasing, accounts payable, and contract administration processes
• Proven ability to interpret and apply institutional policies, translating them into clear guidance for staff and stakeholders
• Strong analytical skills with experience producing clear, accurate financial or operational reports
• A collaborative approach to working across organizational boundaries, including with technology teams, finance, and external vendors

Why Lehigh

Lehigh University is a private research university with a distinct culture of collaboration between faculty, staff, and students in Bethlehem, Pennsylvania. As a staff member, you'll have access to generous tuition benefits, comprehensive health coverage, strong retirement contributions, and a campus community that genuinely values the people who keep it moving. ITS is a division where your contributions are visible and where leadership actively invests in the professional growth of its team. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Special Considerations

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.
• This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University, therefore a credit check is required.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.

Advertised: August 26, 2026 Eastern Daylight Time
Applications close: Open until filled

Organization

Founded in 1865, Lehigh University is a premier coeducational, nondenominational, private residential research university that offers a distinctive academic environment for undergraduate and graduate students from across the globe. Lehigh University’s annual report from 2013 provides an overview of the intellectual activity across campus as well as a financial report. It is posted on our website at http://www.lehigh.edu/annualreport/ .

Lehigh offers more than 90 undergraduate programs and majors featuring more than 2,000 courses in four colleges: The College of Arts and Sciences, The College of Business and Economics, The College of Education and The P.C. Rossin College of Engineering and Applied Science. Lehigh confers a total of 12 degrees at the undergraduate and advanced degree level. We have 482 full-time tenured and tenure-track faculty and approximately 200 adjunct faculty and lecturers and 10 full-time visiting faculty. With approximately 4700 undergraduate and 2,000 graduate students, a small student-to-faculty ratio allows students to work closely with professors. About 69% of all full-time faculty are tenured, and 99% of full-time tenure-track faculty hold a doctorate degree or the highest degree in their field. We have 1,215 staff members supporting the academic, research and administrative functions.

Located in Pennsylvania’s scenic Lehigh Valley, the campus is in close proximity to both New York City and Philadelphia. Lehigh is situated on over 2,300 acres on four campuses. The Asa Packer Campus, Mountaintop Campus, and Murray H. Goodman Campus are contiguous and feature more than 153 buildings with 4.3 million-plus square feet of classroom, laboratory, office and living space. The campus also has 180 acres of playing fields and half of the campus is preserved as open space.