learning resources. The department upholds core values of excellence, respect, integrity, and collaboration, fostering a high-quality, student-centered learning environment.

Job Summary

Department Specific Responsibilities

• Serves as the primary administrator for departmental purchasing activities, including processing requisitions and orders through BUY.IU, creating and tracking purchase orders, coordinating with vendors and suppliers, monitoring order fulfillment, resolving purchasing issues, and ensuring compliance with university procurement guidelines.
• Reconciles departmental P-Card transactions, verifies supporting documentation, ensures compliance with university policies, identifies discrepancies, and maintains accurate records for audit and fiscal accountability purposes.
• Coordinates the student housing program by reviewing and approving housing requests, serving as the primary liaison with local hotel partners, managing reservation processes, monitoring occupancy needs, reconciling hotel invoices, resolving housing-related issues, and ensuring appropriate use of departmental resources.
• Trains, coaches, and supports faculty, staff, student employees, and other stakeholders on operational processes, purchasing procedures, university systems, and departmental workflows; provides ongoing guidance to encourage consistency, compliance, and effective execution of responsibilities.

General Responsibilities

• Coordinates operational activities and administrative processes within the unit; manages assigned workflows and resources to support effective service delivery and operational objectives.
• Analyzes routine to moderately complex operational issues, determines appropriate solutions within established guidelines, and escalates matters requiring broader review or approval.
• Reviews operational processes and workflow practices to identify inefficiencies, service gaps, or compliance concerns; recommends and supports implementation of process improvements.
• Collects, maintains, and evaluates operational information and performance data; prepares analyses, reports, and recommendations to support departmental planning and decision-making.
• Applies and interprets university policies, procedures, and operational guidelines in carrying out responsibilities; maintains documentation and records to support compliance and operational accountability.
• Collaborates with internal stakeholders to understand operational requirements, provide guidance on established processes, and facilitate resolution of operational questions and concerns.
• Monitors operational activities, projects, or service outcomes within assigned areas of responsibility; communicates status, identifies risks or concerns, and recommends actions to support successful results.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Medical Education and Research Building

350 West 14th Street Indianapolis, Indiana 46202

This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: General Administration

Job Family: Operations Management

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234

learning resources. The department upholds core values of excellence, respect, integrity, and collaboration, fostering a high-quality, student-centered learning environment.

Job Summary

Department Specific Responsibilities

• Serves as the primary administrator for departmental purchasing activities, including processing requisitions and orders through BUY.IU, creating and tracking purchase orders, coordinating with vendors and suppliers, monitoring order fulfillment, resolving purchasing issues, and ensuring compliance with university procurement guidelines.
• Reconciles departmental P-Card transactions, verifies supporting documentation, ensures compliance with university policies, identifies discrepancies, and maintains accurate records for audit and fiscal accountability purposes.
• Coordinates the student housing program by reviewing and approving housing requests, serving as the primary liaison with local hotel partners, managing reservation processes, monitoring occupancy needs, reconciling hotel invoices, resolving housing-related issues, and ensuring appropriate use of departmental resources.
• Trains, coaches, and supports faculty, staff, student employees, and other stakeholders on operational processes, purchasing procedures, university systems, and departmental workflows; provides ongoing guidance to encourage consistency, compliance, and effective execution of responsibilities.

General Responsibilities

• Coordinates operational activities and administrative processes within the unit; manages assigned workflows and resources to support effective service delivery and operational objectives.
• Analyzes routine to moderately complex operational issues, determines appropriate solutions within established guidelines, and escalates matters requiring broader review or approval.
• Reviews operational processes and workflow practices to identify inefficiencies, service gaps, or compliance concerns; recommends and supports implementation of process improvements.
• Collects, maintains, and evaluates operational information and performance data; prepares analyses, reports, and recommendations to support departmental planning and decision-making.
• Applies and interprets university policies, procedures, and operational guidelines in carrying out responsibilities; maintains documentation and records to support compliance and operational accountability.
• Collaborates with internal stakeholders to understand operational requirements, provide guidance on established processes, and facilitate resolution of operational questions and concerns.
• Monitors operational activities, projects, or service outcomes within assigned areas of responsibility; communicates status, identifies risks or concerns, and recommends actions to support successful results.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Medical Education and Research Building

350 West 14th Street Indianapolis, Indiana 46202

This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: General Administration

Job Family: Operations Management

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234