Business Services Coordinator - Advanced

Primary Purpose of Organizational Unit:

The work of the School of Government is rooted in the public service mission of the University of North Carolina at Chapel Hill. Our faculty and staff create and engage in innovative scholarship designed to help public officials and citizens understand and improve local government. Each year, we teach, advise, and support thousands of public officials from all 100 counties in North Carolina and beyond. We are also home to a top-ranked Master of Public Administration program and cutting-edge initiatives working on today’s most pressing challenges in government.

The School is dedicated to making a difference for our communities, counties, state, and country. This begins with upholding a supportive and collaborative work environment where employees can focus on our public service mission and do their best work every day. Learn more about our unmatched statewide impact at https://sogimpact.sog.unc.edu.

Position Summary:

The Support Services Coordinator is responsible primarily for coordinating and assisting in setting-up, and clean-up of all classroom/course functions. This position requires heavy lifting, pushing and pulling of tables, chairs, and furniture. They must maintain an up-to-date working knowledge of various types of set-up, facility amenities, policies, as well as special events. They must be able to provide general facilities information to guests and resolve guest issues promptly. They must maintain a strong attention to detail, a constant awareness of safety issues, and a commitment to customer services. This position will also serve as backup to general facilities duties at the Knapp-Sanders building.

The position will be responsible for asset management. This responsibility will include planning to acquire, operate, maintain, renew, and retire assets; will maximum return on assets and asset utilization. Assess all assets utilized by both the School of Government and SOG Services.

This position will define and determine a maintenance and replacement schedules for all of SOG and SOG Services assets. Research a facility management software program that allows a set up recurring notification schedule, so a reminder is sent whenever a planned maintenance task is approaching. This position is essential in implementing a facility’s maintenance and replacement schedules as this schedule is used to forecast the budget for planning.

Minimum Education and Experience Requirements:

Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences:

Facilities experience preferred.

Special Physical/Mental Requirements :

This position requires heavy lifting, pushing, and pulling of tables, chairs, and furniture. Must be able to lift at least 25 lbs.